Ratings based on 60 Verified Reviews

4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Jan 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team
3 out of 5
by A verified traveler

Posted 8 Dec 2022 on Hotels
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority.We look forward to welcoming you back for another delightful stay in the future.Socially Yours,RWG Social Care Team
5 out of 5
by A verified traveler

Posted 3 Nov 2021 on Hotels
Comment from Hotel Management
16 Nov 2021 by Social Care Team, Hotel Management
Dear WeiLi, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
5 out of 5
by A verified traveler

Posted 17 Mar 2020
Comment from Hotel Management
23 Mar 2020 by Social Care, Hotel Management
Dear Guest, Thank you for the good rating! We’re so happy you enjoyed your stay with us. Hope to see you again soon :) Socially Yours, RWG Social Care Team
5 out of 5
by A verified traveler

Stay here

Posted 7 Feb 2020 on Hotels
It was amazing
Comment from Hotel Management
25 Feb 2020 by Social Care, Hotel Management
Dear Jimmy, Thank you for the great review! We’re so happy you enjoyed your stay with us. Hope to see you again soon :) Socially Yours, RWG Social Care Team
4 out of 5
by A verified traveler from Kuala Lumpur

Posted 15 Jan 2020
I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Comment from Hotel Management
4 Mar 2020 by Social Care, Hotel Management
Dear Wing, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. We need to know which area we should improve our services. We thank you for your visit, and we hope you'll revisit us in the future. Socially Yours, RWG Social Care Team
5 out of 5
by A verified traveler from Singapore

Posted 13 Jan 2020
Very satisfied with this htl. Everything was very well set.
Comment from Hotel Management
27 Feb 2020 by Social Care, Hotel Management
Dear Olady, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
4 out of 5
by A verified traveler

Posted 3 Jan 2020
Asked for mineral water on the check out day but was rejected.
Comment from Hotel Management
27 Feb 2020 by Social Care, Hotel Management
Dear J, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. We need to know which area we should improve our services. We thank you for your visit, and we hope you'll revisit us in the future. Socially Yours, RWG Social Care Team
4 out of 5
by A verified traveler

Posted 1 Jan 2020
The room is spacious, service from housekeeping is great. Generally, our stay was okay.
Comment from Hotel Management
27 Feb 2020 by Social Care, Hotel Management
Dear Guest, Thank you for the great review! We’re so happy you enjoyed your stay with us. Hope to see you again soon :) Socially Yours, RWG Social Care Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2019 on Hotels