Ratings based on 57 Verified Reviews
4.0 Room cleanliness
3.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Need a lot of improvement at the check in counter staff!
by A verified traveler
Posted 21 Oct 2024
Great host who are helpful in addressing questions.
by A verified traveler
Posted 24 Aug 2024
Staff were nice. Apartment was as described.
Only thing I didn’t like was the low walls when 19 floors up and your small children try to climb for the view. If they fell it would be death. Nets should be applied every few floors.
by A verified traveler
Posted 11 Aug 2024 on Hotels
The guest lift was horrible slow. Being waiting almost 1 hour when want to chek-out.
by A verified traveler from Singapore
Posted 16 Jul 2024
TV was not connected to antenna, shower head is broken, dirty chair so that they put bed sheet to hide the dirtiness, broken toilet
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Posted 12 May 2024
The property was slow to respond to messages.
We located cockroaches in the room and were woken to a cockroach on our face while sleeping.
The washing machine/drier was broken and unusable.
Pillow cases had holes in them and there was dirt in the rubbish bins on arrival.
The shower was full of dirt from previous stayers.
The views were fantastic. The room appeared modern and the beds were comfy.
Bring meds for gastro with you as there are no pharmacies near by. Learned the hard way.
by A verified traveler
Posted 17 Apr 2024
Toilet shower area tiles and grout disgusting. Lounge furniture fabric wrapped and damaged over all smelly too
by A verified traveler
Posted 3 Jan 2024
This place was not like the photos
Very very basic rooms smelled musty
So hard to navigate Carpark to reception desk as floor numbers very confusing
Car park is very confusing
Overall not as described and definitely not as per pictures
Would not stay here just ruined my anniversary trip to Genting highlands
by A verified traveler
Posted 3 Jan 2024
