Ratings based on 23 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
Loved Francesca, she is amazing and so good at what she does. Keeps in touch.
Liked the apartment.
The leaking sink was resolved as quickly as possible.
Comment from Hotel Management
29 Sep 2024 by Il Genovino, Hotel Management
Hi Linda, thank you so much for the nice review. We are glad our staff was amazing and helped immediately when needed.
by A verified traveler
Posted 13 Jun 2024
Fantastic location, walkable to shops, cafes, restaurants. Be sure to look for via San Giuliano. It is a lovely walking path to Corso Italia and the sea. You can walk to Boccadasse in 20 minutes without dealing with any car traffic.
by A verified traveler
Posted 10 Aug 2023 on Hotels
Comment from Hotel Management
27 Aug 2023 by Il Genovino, Hotel Management
Hello Anna, We are unsure on why you awarded us a rating of 2. As we deeply care about all our guest's experiences please do get in touch so that we can improve anything that made you upset. We hope to see you soon and have that review become a 10!
by A verified traveler
Hidden gem in a great city
Posted 24 Jun 2023 on HotelsWe visited here on a road trip through Italy. We managed to park directly outside the property for free (Sunday is free ,easypark app for other days still cheap). We were greeted at the property by Francesca who was incredibly helpful and welcoming. The property was very clean and modern with a great decor. The room was big and extremely clean with everything we could ask for. In the lobby was a coffee machine and other amenities too. Francesca gave us a voucher for breakfast that can be used at two local cafes , we visited Cafè magon and had a great breakfast! We had an evening meal at Ristorante Del Ponte which was also amazing ! Our stay was enjoyable and super comfortable. We would stay here again
Comment from Hotel Management
10 Jul 2023 by anna, Hotel Management
Thank you very much! i hope to see you soon.
by A verified traveler
Posted 15 Jun 2023
Great stay, location, staff! We had a great time!!
Comment from Hotel Management
10 Jul 2023 by anna, Hotel Management
thank you Natalie! i hope to see you soon
by A verified traveler
Fantastic
Posted 4 Mar 2020 on HotelsAmazing, spacious modern room and very friendly and kind host.
Comment from Hotel Management
5 Mar 2020 by anna, Hotel Management
Thank you !
by A verified traveler
Nice!
Posted 8 Jul 2019 on HotelsAnna was very friendly & hospitable. Room was very modern with many upgrades.
Comment from Hotel Management
10 Jul 2019 by Anna, Hotel Management
Thank you very much Amanda, I miss you !
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
26 May 2024 by Il Genovino, Hotel Management
Hi Maria Fernanda, thank you very much for your nice review! Hope to see you soon again!
by A verified traveler
Posted 9 Aug 2023
Niet echt super tevreden.
De kamer zelf is keurig / schoon en heerlijk stil.
Bij de incheck werd alles op afstand gedaan wat ik erg onpersoonlijk vind. Wij verbleven er 7nachten en we heb en maar 1x schone handoeken gekregen na 3dgn daarna niet meer. Voor anno 2023 kan dot gewoon echt niet meer. En zeker niet voor het geld wat wij betaald hebben. Volgende ochtend moesten we zelf vragen waar het ontbijt bleef of waar het gehouden word. Vind dit gewoon een grote min punt kwa service
Comment from Hotel Management
27 Aug 2023 by Il Genovino, Hotel Management
Hello, we are disappointed in seeing that you did not fully enjoy your stay. We do try to lower our impact on the environment by not having to wash towels everyday; rather, when the customer asks us or after three days, as is done in most hotels globally.
by A verified traveler
A great stay!
Posted 8 Aug 2023 on HotelsThe room was beautiful and staff friendly and helpful.
Comment from Hotel Management
27 Aug 2023 by Il Genovino, Hotel Management
Hi Lydia! Thank you so much for your beautiful review which helps us alot in showing our potential!We hope to see you soon again!
