Ratings based on 86 Verified Reviews

3.9 out of 5
64% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jun 2024
We arrived late in the evening around 10pm, last parking nearby closes at 12 so kind off were squeezes to find a place to eat. The hotel clean and friendly staff.
4 out of 5
by A verified traveler

Posted 9 Nov 2023 on Wotif
Would have been top marks if not for the smell from dirty cushion covers and filthy bedspread that permeate the otherwise spotless room
1 out of 5
by A verified traveler

Posted 22 Sep 2023
Dirty
Comment from Hotel Management
22 Sep 2023 by su, Hotel Management
Good evening:he has not stayed in the Hotel his review is not true
1 out of 5
by A verified traveler

Posted 22 May 2023
Do not book this hotel. Stay away. I was left without a hotel room at 9pm stranded. I had two confirmations from Expedia regarding my booking. One being a text confirmation the other an email. When I showed up to check in, the woman at the front desk said it’s canceled. I showed her my confirmation, she said that’s between you and the booking agency. I showed her both confirmations, she began screaming at me to speak Italian I’m in Italy. The entire city of Genoa was booked and I was left with no hotel room. I contacted Expedia and they informed me it was a confirmed booking and the hotel was to collect the payment in local currency. The hotel decided since it didn’t receive a credit card payment in advance to give my confirmed room away another person. This hotel should be taken off as an option on Expedia as they could do this again to another person.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2020
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2019 on Hotels
3 out of 5
by A verified traveler

Reasonably good plaice to stay.

Posted 9 May 2018 on Hotels
Lovely staff in nice old style hotel. Bathroom was a bit small to be almost unworkable. Good location to the trains and plenty of good eateries around it. Though description of waterfront and bar was a bit of a stretch. But safe and friendly.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2016 on Hotels
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