Ratings based on 61 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Walkable to train station and caves.
by A verified traveler
Posted 11 Jun 2024
The staff was so kind and helpful, the room and hotel was very clean. Was just what we needed, wish we could have stayed longer.
Comment from Hotel Management
12 Jul 2024 by Lorena Customer Care, Hotel Management
Dear Guest has been a really pleasure read your feed back we enjoyed in all your opinionHope to guest you again wishh you all the best
by A verified traveler
Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by Lorena Customer Care, Hotel Management
Gentile Signora Sally, grazie per aver soggiornato nel nostro hotelE' stato davvero un piacere accogliervi e vi ringraziamo per il vostro feed back.Non mancherò di estendere il vostro grado di soddisfazione anche ai colleghi degli altri reparti. A presto per un nuovo soggiorno Cordialmente
by A verified traveler
Posted 26 Apr 2023 on Hotels
Very comfortable hotel and fabulous staff. Future visitors should be aware of the strong sulphur smell in the corridors which can seep into rooms. However not in the restaurant
Excellent location for Frasassi Caves. Only an 800m walk to the cave entrance..
Comment from Hotel Management
28 Apr 2023 by Lorena Customer Care, Hotel Management
Dear Guestthanks a lot for your staying and your feed back.We are so happy in reading and i will show to all my collegue. In 1st june we will re-opening the swimming pool on open air. Water is sulphurean and fantastic for skin care
by A verified traveler
Posted 4 Dec 2019
by A verified traveler
Great stay and decent rooms!
Posted 23 Apr 2019 on HotelsCheck in was great, staff was very helpful despite that they don’t speak English (they asked one of their English speaking chefs to help then we used Translation tools rest of the way).
by A verified traveler
Mis-described, unfinished hotel. Lovely staff.
Posted 6 Jun 2018 on HotelsThis is a picture of the pool. The listing mentions pool and deluxe room with balcony overlooking river. Small balcony on first floor with no furniture and side glimpse of river over the other side of the road.
Staff were lovely but could not defend the mis-description by the owners. The hotel is not finished and the second floor is still being fitted. The pool is not owned by the hotel and will not open until 2019.
We booked 4 nights but reduced stay to one night due to no pool and small dark room with small balcony overlooking road.
Hotel fittings are top class and when the second floor is finished with the pool opened the hotel will be a great place to stay.
Lots of good restaurants within walking distance of hotel. Beautiful area. Wonderful caves also within walking distance (discount available). Walk to ticket office - ask hotel staff.
Comment from Hotel Management
7 Jun 2018 by Emiliano, Hotel Management
Dear Mr Anthony,
Thank you for your reviews and the beautifull words, sorry for the inconvenient of the swimming pool but only in April we know that for this year was not opened. We work hardly for make a little SPA for all our Clients and for the next time ou will find a lot of moore services. We stay at disposition and thank you.
by A verified traveler
Posted 17 Nov 2024
Albergo molto bello vicinissimo alle grotte di Frasassi, la stanza standard è perfetta per un weekend, riscaldamento perfetto e letto comodo
by A verified traveler
Posted 17 Sep 2024
The setting is nice. The pool was very nice .
Comment from Hotel Management
2 Nov 2024 by Lorena , Hotel Management
Dear Guesthas been a great pleasure to welcome you in our hotelwe hare really happy you enjoyed your staying with us!Hope to guest you a next future Regards Lorena Customer care
by A verified traveler
Posted 6 Aug 2024
