Ratings based on 70 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 14 Aug 2024
We liked the twin deck for view of the lake. Thebreakfest. We didn't like the size of the room. It was very small.
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 8 Jul 2024
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 15 Jan 2024
by A verified traveler
Posted 25 Nov 2023
Great overnight stay for the wine trail! :)
by A verified traveler
Unyielding and Unfriendly Policies
Posted 29 Oct 2023 on HotelsWe are three sisters from different parts of the country looking to meet up together for several; days by the lake at this hotel that had been recommended to us. Unfortunately, one of us needed emergency hospitalization one day before check-in. The hotel was rigid and unreceptive with respect to its no-refund policy. They charged full cost, including extra charges for the 3rd person and all taxes despite the fact that there was no sale involved (>$170). I understand "no refund" policies but there needs to be some compassionate exceptions when its called for. I would seriously recommend full consideration of their policies before booking the LakeHouse Inn.
Comment from Hotel Management
2 Nov 2023 by Guest Services, Hotel Management
Hello Jacqueline: Thank you for taking the time to share your experience with us. We are so very sorry to hear about your sister's emergency hospitalization. We do our best to assist guests when situations such as these arise, even though our cancellation policy clearly states refunds are not issued if we cannot rebook the room, regardless of circumstances. Since you booked through Expedia, and therefore had to cancel through them, they have very different policies than ours and have less flexibility when situations arise, such as these. This is why we always encourage guests to book directly by calling us or through our website rather than booking with an Online Travel Agency, such as Expedia. When Expedia makes these decisions they do not involve us or communicate with us regarding the cancellation, therefore we have no way of adding input or changing the outcome of their decision. Thank you again for sharing and allowing us to respond. We realize that during this time, and dealing with emergency hospitalization in your family is stressful and for that we are very sorry. We hope that in the future you'll be able to visit.
by A verified traveler
Relaxing by the lake
Posted 19 Sep 2023 on HotelsExcellent restaurant on premise, sitting on the veranda watching the boat go by was wonderful.
by A verified traveler
Posted 15 Sep 2023 on Hotels
I will start on a positive note....the Lakeview Inn has a lovely view on the lake. But I received the wrong passcode to the room with no emergency phone to call. Thankfully someone in the closed restaurant assisted us. There were no staff members managing the welcome desk. The office was closed. All communication is done by texting. The cottage was small and stifling. Our complimentary cookies were broken. Not a welcoming impression. The ceiling fan blades were topped with dust so not able to be used. This drab no view room cost us $300.00 for 1 night in the middle of the week off season.
