Ratings based on 723 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
The hotel was clean modern & had a fantastic vibe! Breakfast was healthy & plentiful. Barista coffee was a great touch. Galleys were very convenient. Looking forward to trying a Ruby in a different location.
by A verified traveler
Posted 20 Dec 2024
This was a lovely hotel conveniently located near to all things required to visit in Geneva, as well the train station which was 15 mins away on foot. Perfect!
by A verified traveler
Posted 18 Dec 2024
A great option in the heart of Geneva! Very nice hotel and will definitely stay again.
by A verified traveler
Posted 9 Dec 2024
Everything great, except the beds and pillows. Hardly slept for 3 nights, so uncomfortable. A shame as everything else was great.
Comment from Hotel Management
11 Dec 2024 by Ruby Claire Team, Hotel Management
Hey Adrian,thank you for sharing your experience with us.We're delighted to hear that you had a great stay at Ruby Claire and made the most of your time in Geneva.We really love sleep, so we've taken extra care in choosing our beds, mattresses and bedding. We're sorry it wasn't your cup of tea, but if there's anything we can do to make your next stay more comfortable, just ask one of our hosts.We hope you'll give us another chance to provide you with an even better experience in the future.Your Ruby Claire Team
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 18 Nov 2024
The hotel was very comfortable.
by A verified traveler
Posted 10 Nov 2024
Couldn’t recommend this hotel enough. We’d never stayed or even heard of them before but would certainly recommend now. It was a very funky & cool atmosphere. Very clean, very organised. Most importantly the staff weee so happy & friendly - they seemed to work non stop but just made it feel very special.
by A verified traveler
Posted 7 Nov 2024
Really liked this hotel
Comment from Hotel Management
11 Nov 2024 by Ruby Claire Team, Hotel Management
Hey Mark, Thank you so much for telling us about your trip. It sounds like you had a brilliant time – we love that. We hope to see you again soon.Your Ruby Claire Team
by A verified traveler
Posted 5 Nov 2024
This hotel was fine and served the basic purpose for my work trip, but I wouldn't stay here again. It looks like a boutique hotel but is run very cheaply. The bed was very uncomfortable, like lying on a slab, and I had a hard time sleeping. I'm not sure that the temperature control for the room worked. As I was traveling alone, they only left one towel, one pillow, etc., so I couldn't, say, dry off after a shower & dry my hair at the same time. The shower only had a curtain that fluttered around while showering, so water got all over the bathroom floor. And the one time I got food at the bar, the pizza was partially still frozen and clearly just microwaved. It wasn't good but you still pay CH prices.
Pros: it's clean, safe, and the location is great. Close to transport, shopping, and the old quarter. The staff were super friendly and responsive. And I liked the way the bath products smelled. So I guess it depends on what you're looking for.
