Ratings based on 959 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Stop askjng me to feview :)
Comment from Hotel Management
17 Nov 2024 by DL, Hotel Management
Dear Samir,Thank you for taking time to review our hotel. We are sorry to note that our service did not meet your expectations. We would have liked to know more on how we could have improved your stay.We hope to welcome you again.Best regards
by A verified traveler
Posted 15 Nov 2024
Terrific hotel in a central area close to everything. Highly recommend!
Comment from Hotel Management
17 Nov 2024 by DL, Hotel Management
Dear Christina,Thank you for taking time to share your experience and recommending our hotel.We look forward to welcoming you again.Best regards
by A verified traveler
Posted 7 Nov 2024
Above average and I like to recommend
Comment from Hotel Management
8 Nov 2024 by Front office, Hotel Management
Dear client, Thank you very much for your review. We are glad to know that you enjoyed your experience with us. We hope we will have the pleasure to welcome you again soon. Warm Regards,
by A verified traveler from london
Posted 7 Nov 2024
Decent hotel in front of the station. Unfortunately my flush leaking and was noisy.
Comment from Hotel Management
10 Nov 2024 by Julie - Front office, Hotel Management
Dear Sir, We thank you for taking your time to give your feedback regarding your stay. We are happy to read that overall your stay with us was enjoyable but we want to sincerely apologize for your negative experience on the flush and the noise. Your remarks are always very useful for us to improve the quality of our services, our first priority is to satisfy our customer. we hope that you will give us the opportunity to welcome back you for our next stay in Geneva.Warm regards,
by A verified traveler
Posted 4 Nov 2024
We stayed here for a night to catch a train the next day. Very convenient. Restaurants near by. Friendly staff. Our room faced the street so it was a bit noisy at night but to be expected. We would stay here again. Oh and breakfast was fabulous!
Comment from Hotel Management
6 Nov 2024 by Julie - Front office, Hotel Management
Dear Madam, Thank you very much for your review. We are glad to know that you enjoyed your experience with us. We hope we will have the pleasure to welcome you again soon. Warm Regards.
by A verified traveler
Posted 3 Nov 2024
Wonderful hotel with easy access to transport, walkability to the lake and Old Town. Friendly staff and pleasant rooms. I've stayed here several times.
Comment from Hotel Management
4 Nov 2024 by Julie - Front office, Hotel Management
Dear Guest, Thank you very much for your review. We are glad to know that you enjoyed your experience with us, and we will share your kind comment with our team. We hope we will have the pleasure to welcome you again soon. Warm Regards.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Julie - Front office, Hotel Management
Dear Sir, Thank you very much for your review. We are glad to know that you enjoyed your experience with us. We hope we will have the pleasure to welcome you again soon. Warm Regards.
by A verified traveler from miami beach
Posted 29 Oct 2024
Convenient hotel very close to public transportation, breakfast was good too.
Comment from Hotel Management
31 Oct 2024 by Front office, Hotel Management
Dear Madam, Thank you very much for your kind feedback. We are glad to know that you enjoyed your experience with us. We hope we will have the pleasure to welcome you again soon. Warm Regards.
by A verified traveler
Posted 22 Oct 2024
No AC, we had to open the windows. Trains ran 24-7.
Comment from Hotel Management
24 Oct 2024 by Julie - Front office, Hotel Management
Dear Sir, We thank you for taking the time to give us your feedback. Your remarks are always very useful for us to improve the customer satisfaction. We are sorry that you missed the AC in your room. Unfortunately we stop it during fall and winter. We hope we will have the pleasure to welcome you again soon. Warm Regards.
by A verified traveler
Posted 21 Oct 2024
Close to train station. Just a few blocks from the lake.
Comment from Hotel Management
21 Oct 2024 by Julie - Front office, Hotel Management
Dear Sir, Thank you very much for your review. We are glad to know that you enjoyed your experience with us. We hope we will have the pleasure to welcome you again soon. Warm Regards.
