Ratings based on 259 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
I wish I would have read the reviews before booking. Absolutely terrible place to stay, no where did it mention shared bathrooms, or no check in after 3pm… to top it off the place was filthy and the bed was nothing more than an old mattress with a small pillow which made for a bad nights sleep. Be Warned!!
by A verified traveler
Posted 6 Jun 2024 on Wotif
Great location, clean comfortable minimalistic room with own sink and shared bathroom.
by A verified traveler from Mont-Grégoire
Posted 21 May 2024
Très sale,équipement très négligé,,salle de bain très sale.,chambre très sale
Comment from Hotel Management
22 May 2024 by Hotel St. Gervais, Hotel Management
Dear Guest,Thank you for your message and of course, we are really surprise about your commnents.Whe you arrived, and if the room was not top (cleaning, equipmnets, etc) you should inform and show us inmediately and we will do our best to change the room, updated room or in case to find the bext solution for you.Like you know, the shower and W.C are sharing, we clean our Hotel everyday and sometimes the others customers they dont leave the toilets in a good shape. But again, we clean the Hotel everyday.Accept our apoligize and best regards.
by A verified traveler
Posted 27 Oct 2023
Reasonable for a cheap option if traveling alone. Small room with a twin bed with wash basin and that’s it . Had to share toilet and shower located in the same floor.
Room was clean. Provided with enough towels.
If you are traveling alone then this an option for a place to just sleep at night.
Area is located close to the train station and a bargain place to stay.
by A verified traveler
Posted 28 Sep 2023 on Hotels
by A verified traveler
Posted 13 Sep 2023 on Hotels
Did not manage to check in as no one at reception , same thing occured to another guests arriving at 6pm
by A verified traveler
Posted 4 Aug 2023 on Hotels
by A verified traveler
Not fancy, but convenient.
Posted 25 May 2023 on HotelsThe hotel is well located for convenience to the train and bus connections, and to shops. Also, only a ten minute walk across the river is the Old Town, with its steep hills, cobbled stone streets, quaint cafes and historic landmarks. The lake front is also not far. A plus was the included free public transportation pass provided and downloadable on my mobile. My stay was short, so I used it only to go to the airport. I was quite satisfied with the hotel, as my stay was for one night in preparation for the flight home. The convenient location gave me plenty of time to have a relaxing afternoon and evening, including a beer by the lake and a nice dinner in Old Town, before returning to the hotel to sleep. The bed was comfortable, the linens good, and, with the windows open, the air was cool enough. Now, be advised, the rooms are small and old. Mine had a sink, but the toilet and shower are in the hall and shared with residents of other rooms. There is no breakfast or other food service in the hotel, and there is no electric kettle, microwave or fridge in the room. The t.v. in the room is small and mounted near the ceiling. This is not a hotel where you will want to spend much time other than sleeping. It was clean enough, but it is old, and not in a quaint way. The manager was friendly, efficient and helpful. I would stay there again under similar circumstances.
by A verified traveler
Posted 10 Dec 2022
by A verified traveler
Do NOT stay here- SCAM ALERT!!!!
Posted 20 Jul 2022 on HotelsDelayed due to train evacuation in Lyon and missed the check in time 12-15:00! NO good facility would do such a thing. MANY people around town agree this place is a total scam! SAVE YOURSELF AND STAY ELSEWHERE IS SUISSE!!!! HORRIBLE!
