Ratings based on 969 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Decent, for the price very good
Comment from Hotel Management
13 Nov 2024 by Halima B. , Hotel Management
Dear Guest,I would like to thank you for the time you took to post your comment on You did appreciate your stay with us, which represents real value for us. Be sure that your comments will be forward to my team for its information.Your comments will help us to maintain our high level of service throughout the year.We are looking forward to welcoming you to your next stay in Geneva.With kind regards,Halima B. Front desk - Hotel Auteuil.
by A verified traveler
Posted 3 Nov 2024
The staff were excellent. Helped with recommendations on food and sights nearby, helped make dinner reservations and provided top notch service.
Comment from Hotel Management
4 Nov 2024 by Nolwenn, Hotel Management
Dear Thimothy, I would like to thank you for the time you took to post your comment on Expedia.You did appreciate your stay with us, which represents for us a real value. Be sure that your comments will be forward to the team for its information.Your comments will help us to maintain our high level of service throughout the year.We are looking forward to welcoming you for your next stay in Geneva.Kind regards
by A verified traveler from Fresno
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Halima, Hotel Management
Dear Catherine,I would like to thank you for the time you took to post your comment on ExpediaYou did appreciate your stay with us, which represents for us a real value. Be sure that your comments will be forward to my team.Your comments will help us to maintain our high level of service throughout the year.We are looking forward to welcoming you for your next stay in Geneva.With kind regards,Mrs. Maria Jarl CrociHotel Director – Hotel Auteuil
by A verified traveler
Posted 27 Oct 2024
Good location nice hotel
Comment from Hotel Management
2 Nov 2024 by Halima, Hotel Management
Dear Victor,I would like to thank you for the time you took to post your comment on ExpediaYou did appreciate your stay with us, which represents for us a real value. Be sure that your comments will be forward to my team.Your comments will help us to maintain our high level of service throughout the year.We are looking forward to welcoming you for your next stay in Geneva.With kind regards,Mrs. Maria Jarl CrociHotel Director – Hotel Auteuil
by A verified traveler
Posted 21 Oct 2024
Lovely hotel. Rooms were a bit old and out dated
Comment from Hotel Management
2 Nov 2024 by Halima, Hotel Management
Dear Emma,I would like to thank you for your comment you posted on Expedia.You took the time to highlight some positive experiences you had with us. You also mentioned some field of improvement. Rest assured we did actively work with my team on your feedback. Your comments will help us to achieve a higher level of service throughout the year.We are looking forward to welcoming you for your next stay in Geneva.With kind regards,Mrs. Maria Jarl CrociHotel Director – Hotel Auteuil
by A verified traveler
Posted 20 Oct 2024
Great staff
Comment from Hotel Management
2 Nov 2024 by Halima, Hotel Management
Dear Samantha,I would like to thank you for the time you took to post your comment on ExpediaYou did appreciate your stay with us, which represents for us a real value. Be sure that your comments will be forward to my team.Your comments will help us to maintain our high level of service throughout the year.We are looking forward to welcoming you for your next stay in Geneva.With kind regards,Mrs. Maria Jarl CrociHotel Director – Hotel Auteuil
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Maria Jarl Croci, Hotel Management
Dear Denise Thank you for your note on Expedia. It seems that not everything went well while staying with us. If you have the time do not hesitate to let me know by email the points where we should have done better. It would be a pleasure to hear from you. My email adress, mcroci@manotel.comHave a great night, Best regards
by A verified traveler
Posted 6 Oct 2024
Excellent and friendly staff and cozy room. Very clean as well. Very close location to train station.
Comment from Hotel Management
17 Oct 2024 by Maria Jarl Croci, Hotel Management
Dear Melissa,I would like to thank you for your comment posted on Expedia. Thank you for sharing your positive experience while staying with us I am happy to see that our staff made your stay nice and comfortable.We look forward to welcoming you back soon again, Have a lovely evening,
by A verified traveler
Posted 1 Oct 2024
Hotel is located about a 5-10 minute walk from the station. Easy enough for me to lug my big bags.
Check in super simple and was provided early access to my room.
Large room and bathroom. Everything on the surface is clean but could do with a refresh. Major scuffs on doors and cracks in the ceramic of the sink. Bedside tables seen better days.
Otherwise would recommend
Comment from Hotel Management
17 Oct 2024 by Maria Jarl Croci, Hotel Management
Dear Yvette,Thank you for your comments posted on Expedia. You took your time to highlight some of your positve experience while staying, such as quick check-in and early acces to your room. Concerning the field of improvement I could not agree more, which is why we have started a renovation program and should by the end of the year have about 50 rooms renovated. The rest is programmed for beginning of next year.We look forward to welcome you back soon again to discover our "new" rooms.Have a lovely week-end!Best regards
