Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Clean. Nice room.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for your perfect score! We are thrilled to see that you had an exceptional stay with us. We look forward to seeing you on your next excursion to the Finger Lakes!
by A verified traveler from Wadsworth
Posted 12 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for taking the time to give us a score for your recent stay! We are thrilled to see that you had an exceptional stay and we look forward to seeing you on your next visit to the Finger Lakes!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for your perfect score! We are so glad to see that you had an exceptional stay with us. We look forward to seeing you on your next excursion to the Finger Lakes!
by A verified traveler
Posted 10 Nov 2024
Our room was clean, service was friendly and I appreciate that they had a snack section that took cash, card or allowed billing to the room.
Comment from Hotel Management
20 Nov 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for your feedback! We are thrilled to hear that you enjoyed your recent visit with us. We greatly appreciate your comments regarding our cleanliness and friendly staff. We look forward to seeing you on your next visit to the Finger Lakes!
by A verified traveler
Posted 5 Nov 2024
The kitchen staff [especially Chris], maintenance staff and front desk were exceptional. The onlynegative was the weelend housekeeper who failed miserably.
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for your feedback! We greatly appreciate your comments regarding our staff. We also want to thank you for bringing this concern to our attention. Please know that management has discussed this concern and we look forward to seeing you on your next visit to the Finger Lakes!
by A verified traveler
Posted 4 Nov 2024
Fairly standard hotel in some need of updating/cleaning.
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for your feedback. We appreciate you bringing this concern to our attention. Please know that management has discussed this concern. We look forward to seeing you on your next visit to the Finger Lakes!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for your perfect score! We look forward to seeing you on a return visit to the Finger Lakes!
by A verified traveler
Posted 20 Oct 2024
This was an average stay at a Holiday Inn Express. Good value for the price, included breakfast.
Comment from Hotel Management
30 Oct 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for your feedback! We look forward to seeing you on your next excursion to the Finger Lakes!
by A verified traveler from West Hartford
Posted 19 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Holiday Inn Express Management, Hotel Management
Thank you so much for taking the time to score your stay with us. We look forward to seeing you on your next excursion to the Finger Lakes!
