Ratings based on 687 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Location was good. No parking stalls. Room and the washroom was small.
by A verified traveler
Posted 24 Nov 2024
Great hotel, ideal location. Staff friendly and helpful
Comment from Hotel Management
25 Nov 2024 by Ben Slimane Chaouki Front Office Manager, Hotel Management
Dear Joseph,Thank you for your kind feedback. We are delighted to hear that you enjoyed our ideal location and found our staff to be friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back soon.Best regards,Ben slimane ChaoukiFront office ManagerIbis Genève Centre Gare
by A verified traveler from Brooklyn
Posted 23 Nov 2024
Nice hotel close by the Geneva train station only one stop away from the airport. Close distance to walk to downtown and attraction areas. Will love to stay again!
Comment from Hotel Management
25 Nov 2024 by Ben Slimane Chaouki Front Office Manager, Hotel Management
Dear Kelly,Thank you for your kind words about our hotel and its convenient location. We are delighted to hear that you enjoyed your stay and found it accessible to the airport and downtown attractions. We look forward to welcoming you back in the future!Best regards,Ben slimane ChaoukiFront office Manageribis Genève Centre Gare
by A verified traveler
Posted 28 Oct 2024
Everything was clean and nice.
Comment from Hotel Management
29 Oct 2024 by Ben Slimane Chaouki Front Office Manager, Hotel Management
Dear Cris, Thank you for your positive feedback regarding the cleanliness and overall experience. We appreciate your kind words and hope to welcome you back soon. Best regards, Ben slimane ChaoukiFront office ManagerIbis Genève Centre Gare.
by A verified traveler
Posted 22 Oct 2024
We were first assigned a room on the receptionist floor with the window facing the street, noisy and unsafe. So we requested for a room change and got an upgraded room. We appreciate our request got approved!
by A verified traveler
Posted 24 Sep 2024
Scrambled eggs were delicious. Staff was nice too. Much smaller than the photos suggest. No wiggle room on adjusting reservation AT ALL. :(
Comment from Hotel Management
25 Sep 2024 by Ben Slimane Chaouki Front Office Manager, Hotel Management
Dear Lori, Thank you for your feedback. We are pleased you enjoyed the scrambled eggs and found our staff nice. We apologize for any inconvenience regarding the room size discrepancy and reservation adjustments. Your comments will help us improve. Best regards, Ben slimane ChaoukiFront office ManagerIbis Genève Centre Gare.
by A verified traveler
Posted 18 Sep 2024
The staff was nice with me. Hotel very clean. It was easy to walk to the bus and train station.
I will come back.
Comment from Hotel Management
18 Sep 2024 by Ben Slimane Chaouki Front Office Manager, Hotel Management
Dear Sandra, We are delighted to hear that you had a pleasant stay with us. Thank you for highlighting our friendly staff, cleanliness, and convenient location. We look forward to welcoming you back soon! Best regards, Ben slimane ChaoukiFront office ManagerIbis Genève Centre Gare.
by A verified traveler from Bruxelles
Posted 15 Sep 2024
Not coming back again
Comment from Hotel Management
16 Sep 2024 by Ben Slimane Chaouki Front Office Manager, Hotel Management
Dear Claudiu-Constantin, we are sorry to hear that you do not plan to return. Your feedback is important to us, and we will address any concerns you may have had during your stay. We hope to have the opportunity to welcome you back in the future. Best regards, Ben slimane ChaoukiFront office ManagerIbis Genève Centre Gare.
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 10 Sep 2024
Hotel is on a very busy street but close to train station. Bathroom has mold and bugs stuck to the ceiling.
