Ratings based on 172 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
Everything was good. I would have rated them excellent if the bath towels are good too. They seemed to be overused
Comment from Hotel Management
10 Dec 2024 by Stephanie, Hotel Management
Dear Rosette,We are privileged to know that you had an awesome experience with us.We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. Your thoughtful remarks and observations will be shared with the team and rest assured it will be taken seriously.Thank you for staying with us and we hope to see you again soon.Sincerely,Stephanie EspinosaAssistant Manager for Front Office
by A verified traveler from Griswold
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Stephanie Espinosa Assistant Manager for Front Off, Hotel Management
Dear Steven,Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Again, thank you and we hope to see you again very soon.Sincerely,
by A verified traveler
Posted 15 Oct 2024
Very good
Comment from Hotel Management
22 Oct 2024 by Stephanie Espinosa, Hotel Management
Dear neofito, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Stephanie EspinosaAssistant Manager for Front Office
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Ryle Silvestre, Hotel Management
Dear Kevin, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
16 Sep 2024 by Ryle Silvestre, Hotel Management
Dear Sonny, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Ryle Silvestre, Hotel Management
Dear Roy,Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Ryle Silvestre, Hotel Management
Dear Stephen,Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 1 Jul 2024
The hotel itself is great. The pool is great. The breakfast is amazing.
Comment from Hotel Management
1 Jul 2024 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Justin, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Perfect choice
Posted 18 Jun 2024 on HotelsFantastic hotel. All the staff were absolutely brilliant, very friendly and polite not to mention helpful give the customer that 100% service. I had a beautiful stay and will definitely look at staying there again.
Thank you to all the hard working staff that made my stay PERFECT
Comment from Hotel Management
21 Jun 2024 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Maria Daisy, Thank you for having time to give a great review of our hotel! We are all very thrilled with the rating you have given us.Again, thank you and we hope to see you again very soon.Sincerely,Ryle SilvestreFront Office Manager
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
7 Jun 2024 by Ryle Silvestre (Front Office Manager), Hotel Management
Dear Mary, Thank you for taking the time to share your feedback.We apologize for the inconvenience you experienced during your stay. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured that the areas for improvement will be shared to the team to avoid recurrence.We all sincerely hope we can see you back here again so we can show you our true hospitality.Sincerely,Ryle SilvestreFront Office Manager
