Ratings based on 40 Verified Reviews

3.8 out of 5
95% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2024
2 out of 5
by A verified traveler

Other hotels in the area are better and less money

Posted 19 Jul 2022 on Hotels
No ice, and no refrigerator. NO ice container. Our first room had a black floor. Cannot see the dirt, changed rooms. In sufficient hot water. Don;t recommend this hotel.
Comment from Hotel Management
20 Jul 2022 by Tine, Hotel Management
Hi Mr. Stephens, We understand your concern and we appreciate you for leaving a feedback about your previous stay. First, we apologize if you had experienced inconvenience during your stay as you have mentioned about the insufficient hot water. We hope we were able to help you with this during your stay. We're sorry if you didn't like the type and design of the room you had first checked-in, it was designed like that, however, we can transfer you upon request during your first night stay. Please know that Refrigerator is upon request. Moreover, we appreciate every comments or feedback which we know that will help us do more. We are looking forward in welcoming you again. All the best, SCS
5 out of 5
by A verified traveler

Posted 6 Mar 2021
nEAR SHOPPING MALLS AND OFFICES. All I need is within the vicinity of the hotel. I feel safe and secured in this hotel.
Comment from Hotel Management
10 Mar 2021 by SunCity Suites, Hotel Management
Dear Valued Guest, Thank you for your positive feedback. We appreciate your time giving us a positive note about your stay. We look forward to see you again at SunCity Suites! Stay Safe!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2020 on Hotels
5 out of 5
by A verified traveler

Posted 16 Jun 2020 on Hotels
Comment from Hotel Management
2 Jul 2020 by Tine, Hotel Management
Hi Rolina! Thank you for your positive review about your stay at Sun City Suites! We are happy that we are able to provide a best service for you. See you again soon.
4 out of 5
by A verified traveler

Posted 1 Mar 2020
Free breakfast was very good and tasty. Staff is very friendly and helpful.
3 out of 5
by A verified traveler

Posted 22 Feb 2020 on Hotels
So terrible the room is smell gas or floor wax and it’s my migraine attack!
Comment from Hotel Management
22 Feb 2020 by Tine, Hotel Management
Hi Nelyn, We apologize for the inconvenience. We highly appreciate your feedback for us to improve better. Also, it would be lovely if we were able to transfer you to a better room. Please know that we recently refurbished our rooms and we believe that it is the reason for the smell. Again, we really apologize. Thank you so much.
4 out of 5
by A verified traveler

Posted 30 Dec 2019 on Hotels
Excellent....
Comment from Hotel Management
17 Feb 2020 by Tine, Hotel Management
Hi! Thank you for staying at SunCity Suites! We are happy that we were able to made you a happy camper at our hotel. We are hoping to accommodate you again, soon. Have a wonderful day!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Posted 24 Aug 2019
The staff was very friendly. The sheets were dirty but were replaced in a timely manner. We requested ice but it was served in a dirty container. There were ants in the room.
Comment from Hotel Management
26 Aug 2019 by SunCity Suites, Hotel Management
Mabuhay! Warm greetings from SunCity Suites! We are happy to know that you find our staffs friendly as they are. Also, we really apologize that you were served ice with the dirty container in any manner. We'll make sure that it won't happen the same as you find our sheets dirty and the ants. We are working hard to make sure that we'll be able to provide a great service. Hoping to welcome you back here in SunCity Suites! Thank you!
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