Ratings based on 39 Verified Reviews
3.5 Room cleanliness
4.1 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jan 2024
Employees were kind, friendly and professional.
by A verified traveler from Spring
Posted 15 Dec 2023
by A verified traveler from Spring
Posted 14 Dec 2023
Joann, the woman at the front desk, was outstanding. She was very professional and made the check-in super quick and easy. Everyone at the hotel was extremely friendly. The security guards, housekeeping, and the restaurant employees provided for a great experience. The hotel is within walking distance to the mall with many places to eat and shop. The room was really clean and comfortable.
by A verified traveler from Spring
Posted 10 Oct 2023
The front desk and restaurant staff were amazing. It is really nice to go to breakfast in the morning and be greeted with such a welcomeness. The property is duper quiet and safe, the pool is really big and clean, and you can walk to the mall. I truly enjoyed staying here and will make this property my choice when returning to Gensan.
Comment from Hotel Management
21 Oct 2023 by Cherry, Hotel Management
Dear Richard,Thank you for choosing our hotel and for taking the time to share your amazing experience with us! We are so glad to hear you enjoyed the stay.We are looking forward to welcoming you back to the Family Country Hotel and Convention Centre.
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
Posted 10 Aug 2023
by A verified traveler
Posted 6 Jul 2023 on Hotels
by A verified traveler
Posted 27 Feb 2023
by A verified traveler
Posted 28 Jan 2023 on Hotels
by A verified traveler
Posted 26 Nov 2022 on Hotels