Ratings based on 124 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
I recently had the pleasure of staying at Siargao Island Villas and it exceeded my expectations in every way. From the moment I arrived, the staff went above and beyond to make me feel welcome. The check-in process was smooth and efficient, with a warm greeting. Roselyn was so helpful on recommendation about restaurant offering Filipino Cuisine.
The room was spotless, spacious, and beautifully designed, with modern amenities and thoughtful touches like a complimentary welcome basket and high-quality toiletries. The bed was exceptionally comfortable, ensuring a great night’s sleep.
One of the highlights was the on-site restaurant, where I enjoyed a delicious breakfast each morning. The variety of options, from freshly baked pastries to made-to-order omelets, was impressive.
The location was ideal—situated in the heart of the city but still quiet enough for a peaceful retreat. It was within walking distance of restaurants and public transport, making it convenient for exploring.
Overall, Siargao Island Villas provided a perfect blend of luxury, comfort, and excellent service. I wouldn’t hesitate to stay here again and highly recommend it to anyone visiting the area.
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 30 Nov 2024
2nd Time here. Just love it
Comment from Hotel Management
8 Dec 2024 by Aisah, Reservation, Hotel Management
Thank you so much for your amazing 5-star review! We are thrilled to hear that you had such a wonderful experience with us. It’s fantastic to know that everything met your expectations, and we're especially happy that you enjoyed the villa, location, and our friendly staff.Your kind words truly motivate us to keep providing excellent service, and we can't wait to welcome you back for another fantastic stay. Thank you for choosing us and for sharing your positive experience! We look forward to hosting you again soon!
by A verified traveler
Posted 30 Nov 2024
One word sums it up. Exceptional.
Comment from Hotel Management
8 Dec 2024 by Aisah, Reservation, Hotel Management
Thank you so much for your amazing 5-star review! We are thrilled to hear that you had such a wonderful experience with us. It’s fantastic to know that everything met your expectations, and we're especially happy that you enjoyed the villa, location, and our friendly staff.Your kind words truly motivate us to keep providing excellent service, and we can't wait to welcome you back for another fantastic stay. Thank you for choosing us and for sharing your positive experience! We look forward to hosting you again soon!
by A verified traveler
Posted 30 Nov 2024
Positive: Villas are very nice, cozy and comfortable. Staff are great, they are very nice and polite. Shopping and Spa experience was great. The villa is very close to great restaurants. We would definitely comeback again and will tell our friends about this place.
Negative: Restaurant staff could be trained more on the menu, they comeback to our table 3-4 times to ask questions about our order when they could get the information they need upon order. So, they were interrupting conversations. Restaurant should change the kind of table napkin they use (it was the cheapest toilet paper like napkins). Guests can smoke by the pool / restaurant and it was annoying to be inhaling cigarette smoke.
Comment from Hotel Management
8 Dec 2024 by Aisah, Reservation, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you found the villas cozy and comfortable, and that our staff made your stay special with their kindness and politeness. It's great to know you enjoyed the shopping and spa experience, and that the villa's location near great restaurants was convenient for you. We're also delighted to hear that you plan to come back and share your positive experience with friends!We truly appreciate your constructive feedback regarding the restaurant. We'll definitely look into improving our staff's knowledge of the menu and ensuring they can provide a smoother dining experience without interrupting conversations. Your suggestion on napkin quality has been noted, and we'll review our options to make sure they meet our guests' expectations. We also understand how important a smoke-free environment is, and we'll explore ways to minimize this at the pool and restaurant areas.We can’t wait to welcome you back and provide an even better experience next time!
by A verified traveler
Posted 30 Nov 2024
We booked two Villas for my family and for me and my boyfriend. We had a great experience overall, the beachfront villa was amazing. The resort is very close to all great restaurants in the island. The restaurant staff I think needs more training and be familiar with the menu, they don’t ask the necessary questions and they comeback 3-4 times to your table to ask more about your orders rather than getting all the information they need upon order. Restaurant uses the cheapest (toilet paper like) napkins and it was driving us crazy to use those. People can smoke next to the restaurant and that was frustrating for us inhaling the smoke.
The staff are very nice, they are very helpful and polite. The shopping store and the spa was great. We would definitely comeback and recommend this place to our friends.
Comment from Hotel Management
8 Dec 2024 by Aisah, Reservation, Hotel Management
Thank you so much for sharing your feedback! We’re thrilled to hear that you and your family had a great experience and that the beachfront villa exceeded your expectations. It’s wonderful to know you enjoyed the resort's proximity to great restaurants, as well as the shopping store and spa.We truly appreciate your constructive comments about the restaurant. We're always striving to improve, and your feedback on the staff’s menu knowledge and the napkin quality is invaluable. We’ll certainly look into enhancing the dining experience to make it smoother and more efficient. Additionally, we understand your concerns about smoking near the restaurant, and we’ll work on finding a solution to ensure a more comfortable environment for all guests.We’re so grateful for your kind words about our staff and we’re excited to welcome you back in the future. Thank you for recommending us to your friends – we look forward to hosting you again soon!
by A verified traveler
Posted 30 Nov 2024
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Comment from Hotel Management
8 Dec 2024 by Aisah, Reservation, Hotel Management
Thank you for your review and for giving us 4 stars out of 5! We’re so glad to hear that you had an enjoyable stay overall. It's great to know that you appreciated the villa, the location, and our friendly staff.We also value your feedback on the areas that could be improved. Rest assured, we’re always working to enhance our services, and your comments help guide us in that direction.We would love to welcome you back for an even better experience next time! Thank you again for your kind words and for choosing to stay with us.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
8 Dec 2024 by Aisah, Reservation, Hotel Management
Thank you so much for your review and for rating us 4 out of 5 stars! We're thrilled to hear that you had an overall great experience with us. It’s wonderful that you enjoyed the villa, the location, and our friendly staff. We're also glad to know you had a positive experience with the shopping and spa!We appreciate your constructive feedback and will take your suggestions seriously to improve the areas you mentioned. Your input is invaluable in helping us continue to enhance our services and create a better experience for all our guests.We look forward to welcoming you back soon and hope to make your next stay even more enjoyable!
by A verified traveler
Posted 17 Nov 2024
One of the best stays I’ve had to this date. From the easy shuttle transport from and to the airport, to the refreshing complimentary drink as we waited for our room to be ready and the outstanding service from the luggage attendants to the front desk. Everything was amazing. Location is right near town, completely walkable within 5-10min or just rent a motorbike, which we did for $600 peso’s per day ($12-13 per day) we booked the executive beach front suite which we HIGHLY recommend. The view is absolutely breathtaking and the pool overlooking the ocean was right next to us, along with the breakfast/lunch area. 10/10
Comment from Hotel Management
21 Nov 2024 by Aisah, Reservation, Hotel Management
Thank you so much for your wonderful review! We are thrilled to hear that your stay was one of the best you’ve had! It’s great to know that the shuttle service, complimentary drink, and exceptional service from our team made such a positive impact. We're glad you enjoyed the stunning views from the Executive Beach Front Suite and had a chance to explore the location, both by foot and on a motorbike. Your recommendation means the world to us, and we hope to welcome you back for another unforgettable experience soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Aisah, Reservation, Hotel Management
Thank you so much for taking the time to rate us 5 stars! We're thrilled to hear you had a wonderful experience at our resort. Your feedback means the world to us, and we look forward to welcoming you back for another unforgettable stay.
