Ratings based on 76 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Resort was nice… had a surprise party during the week… it was packed and entertaining… somewhat quiet other than that… enjoyed my stay
by A verified traveler
Posted 24 Jul 2024
Nice clean excellent food. not located closer to Cloud 9.
by A verified traveler
Posted 16 Jul 2024
by A verified traveler
Excellent Staff, but not comfortable.
Posted 13 Jul 2024 on HotelsThe service was great, but the facility is just so-so at best. We had issues with the wifi and with our restroom that took a good several attempts to fix. The staff was always friendly and happy to help. Also, the bed and pillows were super hard and the two nights we were their they had rave-like parties until midnight that were very loud.
by A verified traveler
Posted 12 Jul 2024
Was very safe and the staff was absolutely amazing!! The hotel was close to all the attractions. Was very quiet and was able to relax and enjoy ourselves. The restaurant was amazing.
by A verified traveler
Posted 15 Jun 2024 on Wotif
by A verified traveler
Posted 12 Jun 2024
I’ll be back soon
by A verified traveler
Overall, A Very Below Average Hotel
Posted 10 Jun 2024 on HotelsAC is only in the two bedrooms. No AC downstairs for kitchen, dining and family room which has the only TV. Downstairs is like an oven in the afternoon. Poor customer service at the restaurant. I wanted to order a glass of wine with my pasta and they said they could only sell me a whole bottle. Thought Manager would make it right but she did not. She said if the rest of the bottle goes to waste, they have to throw it away, so the cost is passed on as a higher price to the customer. I ordered Rigatoni Bolonage (red sauce) and got Pasta Carbonara (white sauce) which I sent back. I don't think the wait staff knows the difference and they require training on non-Filipino foods as well as customer service. They are polite however. Overall a very below average accommodation for me and my family. I won't be back.
by A verified traveler from Vallejo
Posted 6 Jun 2024
by A verified traveler
Posted 27 May 2024
Having breakfast in the morning outside overlooking the ocean was nice. There was a coffee place across the street where I can get a cappuccino to go and then drink it when I was having breakfast at the hotel.
Two times a week there would be a beach party at the bar and restaurant area from 8:00 p.m. to midnight. If you don't plan to be part of that party you will not get sleep anywhere in the hotel.
