Ratings based on 22 Verified Reviews

4.0 out of 5
67% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Better Place To Be Fresh & Positive

Posted 16 Jul 2020 on Hotels
I like the service, view and also love the foods more..
Comment from Hotel Management
17 Jul 2020 by Gem Island Resort, Hotel Management
Thank you for your patronage, we glad you enjoy the stay, those photos were really beautiful.
4 out of 5
by A verified traveler

Posted 9 Sep 2019
Gem allows the privacy of being in a private island. This could be further enhance by having a more up to date setting of a restaurant. Staffs are friendly and warmth.
Comment from Hotel Management
8 Oct 2019 by Gem Island Resort, Hotel Management
Thank you for your patronage and feedback.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2018
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 9 Sep 2018
A place you can have peace of mind. Nice hotel close to the beach, corals, dive sites. Not far to kayak to Bukit Singa for hiking and awesome view
4 out of 5
by A verified traveler

Good for short stay

Posted 9 Sep 2018 on Hotels
A quiet and small island which suitable for people who likes some peaceful time. Compared to the Pulau Kapas nearby which is more crowded, this small island allowed us to enjoy our time without much disturbance. Price of food is not cheap for ala carte meal set. We ordered some dishes with rice to share among family members. Taste is ok though not very fantastic. It would be better if the price of accommodation is cheaper since no other facilities around for longer stay.
3 out of 5
by A verified traveler

Nice place, friendly and competent staff.

Posted 29 Jul 2018 on Hotels
Very nice place, but in need of maintenance. The place is still comfortable but would be a lot nicer with more maintenance. The staff is super and the chef at the restaurant awesome! I will return considering the price range per night around 70-80 euros which is what we paid.
3 out of 5
by A verified traveler

Ok Only

Posted 30 Apr 2018
Pros: it's a water chalet
Cons: Room cleanliness must be improved.
- Room was very dusty and when you step in, you can feel the dust on your feet. - Room also has a certain dated smell. - Island surrounding is great, peaceful and private caving sites you can hangout at. - Nothing unique about the Island and as no Turtle seen at conservation pit. - Dinner at the restaurant is great! The food is 5/5.
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Bliss

Posted 20 Sep 2017
The highlight was watching colourful tropical fish at high tide from our balcony. Food at the restaurant was expensive for Malaysian standard but compensated by prompt service, quality and portions. Could do with another waiter/ress. It is unusual to see all staff are male.We wonder why. The beach is clean and water crystal clear. Could do with more information about what beach amenities are complimentary. Bookings at the resort was minimum when we were there so cannot comment on what it will be like when busy. We experienced solitude and absolute relaxing time regardless.Would certainly return again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel accomodition and very relax

Posted 1 May 2017
Pros: best servis
Location: scuba and fishing
I can see the reef around me without scuba equipment.You can touch the fish with your hand and enjoy the island rhythm.