Ratings based on 201 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by r.horgnies, Hotel Management
dear Tigwende, thank you for your feedback, see you soon, R.Horgniesmanager
by A verified traveler
Posted 21 Jul 2024 on Orbitz
My main reason to rate this hotel as an average is due to the poor quality of cooling on the hot day in July. The staff member at the reception was not helpful, was defensive, trying to convince us that the system will cool the room in a few minutes. In reality, all of us were sweating all night. In contrast, the following day we stayed in Mons and the experience was totally different. Foe 4-star hotel it is unacceptable.
Comment from Hotel Management
23 Jul 2024 by r.horgnies, Hotel Management
Dear Gregory,sorry for the inconvenience, we will inspect this,if necessary, it is always possible to change rooms,our staff will always be at your disposal to help you as best as possible!Sincerely,R.Horgniesmanager
by A verified traveler
Posted 19 Jul 2024
A family operation where you are treated as family !
Great staff, good food, nice shower.
Comment from Hotel Management
23 Jul 2024 by r.horgnies, Hotel Management
dear Philippe,thank you for your comment, see you soon,best regards, R.Horgniesmanager
by A verified traveler
Nice hotel
Posted 24 Jun 2024 on HotelsGood value for money
Friendly staff
Comment from Hotel Management
25 Jun 2024 by r.horgnies, Hotel Management
dear Nils-Olethank you for your feed-back,see you soon, best regards, R.Horgniesmanager
by A verified traveler
Posted 15 May 2024 on Hotels
Comment from Hotel Management
16 May 2024 by r.horgnies, Hotel Management
Dear Mohamad Dia, thank you for your feed-back, hope to see you soon , best regards, R.Horgniesmanager
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
28 Mar 2024 by r.horgnies, Hotel Management
dear Guilherme, thank you for your feedback; see you soon !R.Horgniesmanager
by A verified traveler
Great
Posted 9 Jul 2023 on HotelsRooms were adequate with great Aircon. Bed was a little too squashy for my liking as I prefer a hard mattress.
Staff were extremely friendly and bar well stocked.
Comment from Hotel Management
24 Jan 2024 by r.horgnies, Hotel Management
Dear Alan, thank you for your message, hope to see you soon, best regards, R.Horgniesmanager
by A verified traveler
Posted 14 May 2023 on Hotels
by A verified traveler
Comfort, service and fine dining at a good price.
Posted 11 May 2023 on HotelsGreat hotel, comfortable room, fine dining and welcoming staff : I recommend this fine hotel.
by A verified traveler
Quality offering
Posted 1 Nov 2021 on HotelsA very decent family hotel with nice dining room and great breakfast. Decent room with good facilities. The area around seems to attract younger party goers in the evening and traffic can be noisy for part of the night though.
Comment from Hotel Management
29 Dec 2021 by directeur, Hotel Management
dear Eldin,
thank you for your message,
best regards
R.Horgnies
