Ratings based on 89 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 18 Jun 2022
Clean and security measures
by A verified traveler
Bersih ,selesa, sempit
Posted 10 Mar 2022 on HotelsBilik bersih. Ada tingkap tp view dalam hotel.adoi. bilik kecik, sbb harga macam tu kot
by A verified traveler from Kl
Posted 14 Aug 2020
Good for comfortable and quiet night'sleep with no frills
Comment from Hotel Management
12 Oct 2020 by NATURA HOTEL SDN BHD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Gelang Path stay
Posted 20 Mar 2020 on HotelsGood stay
Comment from Hotel Management
12 Oct 2020 by NATURA HOTEL SDN BHD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 27 Feb 2020
Comment from Hotel Management
4 Mar 2020 by Natura Hotel, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 23 Feb 2020
Room is small
Comment from Hotel Management
4 Mar 2020 by Natura Hotel, Hotel Management
Hi Paledia,Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Feb 2020
Comment from Hotel Management
20 Feb 2020 by Cynthia, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 28 Dec 2019
Despite indicating on my booking that i would be arriving at 4-5am on 28 Dec and i booked the room from 27 - 28 Dec, i was asked by the front desk staff that I needed to pay for 2 days, which was 27-28 Dec and 28 - 29 Dec. In actual fact i did only stay for 4 hours there, on 28 Dec from 7am to 1pm. I was very upset.
Comment from Hotel Management
31 Dec 2019 by Natura.Hotel, Hotel Management
Dear Wong,
Happy new year! Your booking date was check-in Dec 27 (2 pm) and check out on Dec 28 (12 pm) and your remark indicated check-in time is 4-5 am on Dec 28. Due to your check-in time passed the advised time and our hotel system night audit time (6:45 am for previous day sales), our staff thought there was a No-Show case. After night audit staff could not perform the check-in on your original booking. Hence, we still checked you in without paying because of the technical cut-off date issue. We tried our best and regret you are upset.
by A verified traveler
Posted 20 Dec 2019 on Hotels
Comment from Hotel Management
4 Mar 2020 by Natura Hotel, Hotel Management
Thank you for rating us,We are glad that you had an enjoyable stay with us and we look forward to welcome you back to Natura Hotel
