Ratings based on 29 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2023
Room is clean and nice but outside of the room, the lobby and corridor area had a weird smell. Also, wifi was totally not working the whole time i was there.
A big plus is right next to the hotel, there wqs a huge food court with a lot of local food options late into the night, BBQ chicken wings were superb, a must try!
Comment from Hotel Management
29 Oct 2023 by front office, Hotel Management
thanks for giving feedback to us. will get our contractor to check further. thanksregards
by A verified traveler
Posted 13 Oct 2023
by A verified traveler
Posted 28 Aug 2023 on Hotels
by A verified traveler
Posted 4 Jul 2023
Comment from Hotel Management
4 Aug 2023 by MPlus, Hotel Management
very sorry on ur disappointment. We are here to hear from you if you dont mind. Thanks
by A verified traveler
Posted 31 Oct 2022 on Hotels
by A verified traveler
Overpriced two stars hostel
Posted 18 Jun 2022 on HotelsBooked a deluxe room with twin beds which is more costly than a standard room with a single queen size bed, but the reception initially gave the latter to me. Had to insist a change as the standard room is too cramp for two persons to move around - the bed occupied almost the entire space.
The venue - I refused to call it a hotel - though look new on the surface, one quickly realised that it is not well maintained. For examples, the door could not automatically closed properly but requires some force to close it due to some alignment issues; the walls are full of hairline cracks and the shower water got stagnant easily and quickly. See my photos attached.
For the same price , I could have easily gotten a similar room in a nearby 4-star hotel - the Ibis.
Comment from Hotel Management
27 Jun 2022 by M Plus Hotel, Hotel Management
Thanks for ur feedback. we will get our maintenance team to follow up on the issue highlighted. Once again for ur stay with us.
by A verified traveler from Puchong
Posted 6 Jan 2020
The deco is really nice. Size of room was adequate. The king size bed was comfortable. However, the pillows were somewhat flat. When I arrived, the lift was not working well; the doors won’t open on the 1st floor.My room was supposed to be on that floor, and the staff was quick to offer another on the 3rd floor.
There is a Chinese restaurant nearby. Dimsum in the morning was nice. Ample public parking near the hotel, as it is still a relatively new area. The hotel doesn’t have its own parking; it is at the front end of the shoplot.
Comment from Hotel Management
1 Feb 2020 by m+ boutique hotel, Hotel Management
thanks for ur feedback. appreciated very much. we will look into the feedback given by you.
thanks
regards
by A verified traveler
Good hotel
Posted 30 Dec 2019 on HotelsRoom was spacious. Just that the lobby was a bit stuffy.
Comment from Hotel Management
30 Dec 2019 by M Plus Hotel , Hotel Management
Thanks for ur acknowledgement. We will improving our weaknesses. Make sure our guest are enjoying to staying with us.
Thanks
Great Day
by A verified traveler
Room door cannot be lock from the outside.
Posted 14 Aug 2019 on HotelsBig Room. Normal quality. Room door cannot be lock from the outside. Very unsafe to leave your belongings in room.
Comment from Hotel Management
15 Aug 2019 by M Plus , Hotel Management
So sorry on ur uncomfortable experience. Did you inform our staff? Did our staff manage to resolve ur issue immediately?
Ur room number 201 right? Will get our maintenance check it.
Thanks
by A verified traveler
Comfortable stay
Posted 12 Aug 2019 on HotelsComfortable stay, looks new.
Comment from Hotel Management
15 Aug 2019 by M Plus , Hotel Management
Thanks for ur review. We will keep it up and maintain our service standard.
