Ratings based on 977 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Stayed for two-nights for a business trip (two rooms booked)
- Arrived at 2PM neither room was ready. Was told to come back after 3PM.
- Both of the rooms were not serviced (bed not made, rubbish not removed, coffee/tea not re-filled).
- Location adjacent to the rail and highway at the back of the property, resulted in a constant "thumping" noise. Understand that it can't be avoided, but definitely not good if you are a light sleeper.
Talked to the owner on the morning and she did apologize for the rooms not being ready or serviced.
by A verified traveler
Posted 25 Aug 2024 on Wotif
Clean easy parking convenient
by A verified traveler
Posted 15 Aug 2024 on Wotif
Property was close to the spirit for our departure next morning. It was a clean and spacious room. Shower was great. Bed was uncomfortable and the lift only worked going up to our room had to take the stairs down. Was only one floor but for elderly people a hassle. Good value for money.
Comment from Hotel Management
15 Aug 2024 by The Team at The Belmercer Motel, Hotel Management
Dear Lynn,Thank you for staying with us Its always a pleasure to have lovely friendly guests stay.Sorry to hear about the experience you had regarding the lift At no point has our lift been out of order or only work in one direction. Puzzling to think of what you may have not done to make use of the lift as its function is the same in both direction up and down and as standard lift operation.Glad to hear you enjoyed your stay overall and hope to see you again Many thanks
by A verified traveler
Posted 5 Aug 2024
Very nice
by A verified traveler
Posted 20 Jul 2024 on Wotif
by A verified traveler
Posted 30 May 2024 on Wotif
Reception was easy and friendly. Amenities - particularly the lift - was explained fully. Nothing was any trouble. Would thoroughly reccommend as a great place to stay in Geelong.
Comment from Hotel Management
30 May 2024 by Belmercer Motel, Hotel Management
Such a pleasure for us to have you stay with us AlexPlease come and see us again when you are next in town Many thanks and all the best
by A verified traveler
Posted 18 May 2024
The room was spacious & very clean. Comfortable bed. The manager put the heating on before I arrived so the room was warm on a very cold night which was much appreciated.
Comment from Hotel Management
28 May 2024 by Belmercer Motel, Hotel Management
Indeed our pleasure to make your stay with us an enjoyable one.Many thanks and all the best
by A verified traveler
Posted 13 May 2024
Would suggest a clock radio in the room would be a good idea.
Comment from Hotel Management
30 May 2024 by Belmercer Motel, Hotel Management
Thank you for staying with us such an adorable couple hope to see you next time Many thanks
by A verified traveler
Posted 5 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by Belmercer Motel, Hotel Management
Thank you for staying with us Hope to see you again soon
by A verified traveler
Posted 2 May 2024 on Wotif
I had a room with a bay view and a spa (which was used every day), Monday Tuesday and Wednesday night I stayed at a good price.
Comment from Hotel Management
28 May 2024 by Belmercer Motel, Hotel Management
Thank you for staying with us once againSo pleased you enjoyed the spasee you again soon, many thanks all the best