Ratings based on 897 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Really impressed with this hotel. It’s lots of value for money. Great service, loved the spa massages (and great staff), swimming pool was great and breakfast definitely worth the money. Great location, quiet and clean. Felt fancy but still cozy. Would stay again.
Comment from Hotel Management
18 Nov 2024 by Kamil Sulikowski, Front Office Supervisor, Hotel Management
Dear Liina,Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with us. It’s wonderful to know that you enjoyed the spa, swimming pool, and breakfast, as well as our service and the hotel's atmosphere. We're also happy that you appreciated our location. We’d be delighted to welcome you back anytime!
by A verified traveler
Posted 28 Oct 2024
Great
Comment from Hotel Management
18 Nov 2024 by Kamil Sulikowski, Front Office Supervisor, Hotel Management
Dear Antonina,Thank you very much for the positive review! We are delighted that your stay met your expectations and that you enjoyed our hotel. We look forward to welcoming you back!
by A verified traveler
Posted 4 Oct 2024
Great location, easy walking distance to historical town site and other monuments and churches, and the many restaurants.
Comment from Hotel Management
31 Oct 2024 by Kamil Sulikowski, Front Office Supervisor, Hotel Management
Dear Peter,Thank you very much for your kind review! We’re delighted to hear that you enjoyed our location and found it convenient for exploring the historical sites, monuments, churches, and local dining options. We hope to welcome you back on your next visit in Gdańsk.
by A verified traveler
Posted 20 Sep 2024
Really nice hotel
Comment from Hotel Management
24 Sep 2024 by Kamil Sulikowski Front Office Supervisor, Hotel Management
Dear Antonina,Thank you very much for the positive review! We are delighted that your stay met your expectations and that you enjoyed our hotel. We look forward to welcoming you back!
by A verified traveler from Evergreen
Posted 20 Sep 2024
Superb location and beautiful view of the river from our room.
Their spa (extra) is nice too.
Comment from Hotel Management
24 Sep 2024 by Kamil Sulikowski Front Office Supervisor, Hotel Management
Dear Olga,Thank you very much for the positive review! We are delighted that your stay met your expectations and that you enjoyed our hotel. We look forward to welcoming you back!
by A verified traveler
Posted 2 Sep 2024
Fantastic break, Gdansk is beautiful.
Comment from Hotel Management
4 Sep 2024 by Kamil Sulikowski Front Office Supervisor, Hotel Management
Dear Neil,We are delighted to read from your review that you enjoyed your recent stay with us. We look forward to welcoming you back!
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Kamil Sulikowski Front Office Supervisor, Hotel Management
Dear Declan,Thank you very much for the positive review! We are delighted that your stay met your expectations and that you enjoyed our hotel. We look forward to welcoming you back!
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by Yuliya Tsimashchenia, Front Office Agent, Hotel Management
Dear Mrs. Anna,Thank you for your feedback and for taking the time to write about your experience. It is really nice, that our efforts to make our guest feel like at home were appreciated. At the same time, we apologize if there were any issues or inconveniences that affected your stay. We hope to see you again in the future to see how we have improved!
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comfortable until Friday night when very loud music from the club next door kept me awake until 4am which meant I had to change rooms the next day to avoid Saturday noise too. The hotel obliged seamlessly. I had requested a quiet room initially, shame not provided from the start.
Comment from Hotel Management
18 Aug 2024 by Yuliya Tsimashchenia, Front Office Agent, Hotel Management
Dear Mrs. Anna,Thank you for your feedback and for taking the time to write about your experience. It is really nice, that our efforts to make our guest feel like at home were appreciated. At the same time, we apologize if there were any issues or inconveniences that affected your stay. We hope to see you again in the future to see how we have improved!
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Yuliya Tsimashchenia, Front Office Agent, Hotel Management
Dear Mr. Anthony,Thank you for taking the time to provide us with your feedback and rating regarding your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations. We apologize if there were any issues or inconveniences that affected your stay. Please know that we value your feedback, and we will address the concerns you raised with the relevant teams to ensure that necessary improvements are made. Nevertheless, we sincerely hope to see you soon again, so that your experience might be even better than the last time.
