Ratings based on 216 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Breakfast not as expected
Posted 23 Oct 2023 on HotelsThe hotel was lovely.
The free breakfast was in a cafe next door, which had slow service, a limited menu and a wait for tables as there was no preference for hotel guests. This meant we skipped the breakfast we'd paid for twice, as we found going to the cafe distrupted our plans.
Also, the hotel reception closed at 12pm on the Sunday which meant we had to pay to store our luggage elsewhere.
by A verified traveler
Posted 18 Jun 2023
by A verified traveler
Posted 9 Sep 2022
Friendly and homy
by A verified traveler
Posted 8 Aug 2022
Superb location, highly recommended breakfast which is served in next door restaurant.
Medusa give you quality and pleasant time.
Definitely will visit again.
by A verified traveler
Could have been so much better.
Posted 2 Aug 2022 on HotelsFirstly they took payment from.my card for a colleagues booking without telling me then charge £150 because I put a drain on their carpet. I didn't get a chance to challenge the charge they just took it so beware.
Nice looking hotel with a good location. Shame I was treated like this and ripped off.
by A verified traveler
Posted 30 May 2022 on Hotels
by A verified traveler
Posted 4 May 2020 on Hotels
by A verified traveler
Posted 24 Sep 2019 on Hotels
Excellent
by A verified traveler
Posted 5 Jul 2019 on Hotels
Really nice boutique hotel in a great position close to the old town. Staff very friendly and good wi-fi.
by A verified traveler
David
Posted 20 Jun 2019 on HotelsExcellent staff at reception