Ratings based on 840 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Excellent hotel in Gdansk center
Comment from Hotel Management
12 Dec 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you very much for your opinion.We hope you will choose KOBZA again!Best regards,
by A verified traveler
Posted 9 Nov 2024
This is a family-owned hotel that did well in terms of customer service and special little touches, and a VIP property that followed-through on their obligations.
My room on the top level was spacious and had everything I needed, including a fridge, safe, and good lighting.
However, it was not mentioned in the room description that the 'standard' rooms are more like 'attic' rooms--no windows facing onto the street. One of my windows opened onto a statue, the other was a small rounded window high on the wall. This made the room dark and dreary a bit.
The walls are paper thin and you could hear everything in the rooms next door.
Great location--one block from the entrance to the old town, a five minute walk to the tram and bus stops (that will take you direct to central station, Westerplatte, etc), lots of amenities within 100m.
I requested a street-facing room rather than a courtyard view, as I love to hear the hustle and bustle below. (And 'see' it, thinking I would have a window looking into the street, not the sky.) Unfortunately, the outside noise from the street below was exceptionally loud, and went late into the night.
I don't think the floor had been washed for awhile, as when I spilt a bit of water and went to wipe it up, the paper I used came back extremely dirty.
This property was more expensive than others of similar category I had stayed at.
Summary: great staff and location, would stay again but would also search a bit more. 4/5.
Comment from Hotel Management
18 Nov 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you for the opinion.See you in Gdańsk, at KOBZA we hope!Best regards!
by A verified traveler
Posted 1 Nov 2024
This hotel is beautiful. Very well located in a popular area. All reception members that we encountered were friendly. The rooms and public areas are immaculate. Beds are comfortable and the room was spacious with a large wardrobe, decent bathroom and plenty of towels etc. Very good value for money, although we did not have breakfast at the hotel so cannot comment on that.
Comment from Hotel Management
3 Nov 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you very much for tthe opinion.See you in Gdańsk, at KOBZA we hope!Best wishes,
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you for your opinion.We hope you will choose KOBZA in the future!Kind regards,
by A verified traveler
Posted 30 Sep 2024
Good location, easy to walk to most visited touristic attractions, nice staff, very clean.
Comment from Hotel Management
2 Oct 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you so much for your opinion.See you in Gdańsk, at KOBZA we hope!Best wishes,
by A verified traveler
Posted 28 Sep 2024
I recently stayed her for four nights. This hotel I only used as a base so just to sleep, so I cannot comment on any other facilities that are on offer.
Kobza Haus is very centrally located on a pedestrian only street in the old town. Surrounded by restaurants & only a few minutes walk to some of the main attractions.
I was a lone traveler so opted just for a single room at Kobza Haus, which was at the rear of the property on the 3rd floor. The room was basic but functional, if a little dated but clean and very comfortable. This room overlooked an enclosed courtyard which was sometimes loud with people in there, even just people talking the sound was magnified, sometimes late at night.
Reception staff were always polite, courteous & helpful and the language barrier was not as issue as they all spoke perfect English.
All in all an enjoyable stay was had.
Comment from Hotel Management
2 Oct 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you for the opinion.We hope you will choose KOBZA in the future!Best wishes,
by A verified traveler
Posted 21 Sep 2024
Friendly helpful staff. In the heart of the city and nightlife
Comment from Hotel Management
24 Sep 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you vey much for you opinion.See you in Gdańsk, at KOBZA we hope!Best regards,
by A verified traveler
Posted 21 Sep 2024
Property lovely, staff amazing with one notable exception.
One older lady on nightshift. Locked the door early and wouldn't let me in. I had armfuls of groceries and my husband had the room card. She shouted at me through the door, I couldn't hear her and when she finally let me in, continued to verbally 'have a go' at me. I am disabled, and needed to get my items to my room where I could put them down.
Everyone else was amazing, so helpful. This lady when asked a question, told us to 'google' it.
Such a shame.
If you are staying here, remember to use your room card to get in after 8pm if this lady is working.
Comment from Hotel Management
24 Sep 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you for the opinion.The situation will be clarified with the employee.Kind regards,
by A verified traveler
Posted 19 Sep 2024
Great location in the old town. Surrounded by places to eat and lots to see and do in a walkable distance. Great value for money.
Comment from Hotel Management
20 Sep 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you for your opinion.See you in Gdańsk, at KOBZA we hope!Best regards,
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by M. M. Brodowska & the KOBZA HAUS Old Town team, Hotel Management
Thank you for your opinion.We hope you will choose KOBZA again!Kind regards,
