Ratings based on 601 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Rooms were outdated and tired. Several stains on carpet and window treatments were torn and tattered.
Comment from Hotel Management
23 Sep 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Mr Kevin,Thank You for Your review from Your recent visit. It was a pleasure having You stay with us here at Haffner Hotel Sopot.It is unfortunate Your stay did not live up to your expectations. We apologize for the inconvenience and will do everything to meet all Your requirements during Your next stay.With kind regards and hoping to see You soon again.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Mr. Declan,Thank You for Your recent stay here at Haffner Hotel. It makes us very happy to see how You enjoyed Your stay.With best wishes from Sopot,
by A verified traveler
Posted 10 Aug 2024 on Hotels
Great spa hotel with amazing restaurant.
Comment from Hotel Management
11 Aug 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Mr. Oved,Thank You for Your recent review. We love to see You enjoyed our Restaurant, as well as our Spa in particular (we love it too!)We hope to welcome You very soon again.With kindest regards,
by A verified traveler
Posted 9 Aug 2024 on Hotels
Hotel, ktory nigdy nie zawodzi. Obsluga na najwyzszym poziomie.
Comment from Hotel Management
11 Aug 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Szanowna Pani Joanno,Było nam niezmiernie miło gościć Państwa w Hotelu Haffner & Spa.Bardzo dziękujemy za piękną opinię oraz mamy nadzieję powitać Państwa ponownie już niebawem.Z wyrazami szacunku,
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
11 Aug 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Erik,We loved to have You stay with us and thank You for taking the time to write your kind review.We hope to see You back very soon!With kindest regards,
by A verified traveler
Posted 16 Jul 2024
Amazing location and great staff!
Comment from Hotel Management
24 Jul 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Guest,We love to see You had an enjoyable time with us. Thank You for taking the time to do Your review.We hope to welcome You back soon again.With best regards,Emilia SzczukoFront Office Manager
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Ms. Karolina, Thank You very much for visiting the Haffner Hotel & Spa and sharing Your points opinion about Your stay. We deeply regret that it did not meet Your expectations. We would be very grateful if you could report any comments during Your stay, so that we can urgently restore the comfort of Your rest. We wish You all the best and look forward to seeing you next time. Best regards,
by A verified traveler
Posted 24 Apr 2024
Ground flor looks reach and posh but first floor a wee bit old fashion. Bathroom definitely not a 5 star. Breakfast super expensive. if 4 people would pay for breakfast this would double the cost of room. also price for parking was shocking
Comment from Hotel Management
24 Apr 2024 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Mr Krzysztof,Thank You for Your review from Your recent visit. It was a pleasure having You stay with us here at Haffner Hotel Sopot.We apologize for the inconvenience and will do everything to meet all Your requirements during Your next stay.With kind regards and hoping to see You soon again,Emilia SzczukoFront Office Manager
by A verified traveler
Very good hotel
Posted 12 Nov 2023 on HotelsIt was a nice stay. Hotel and staff very nice. Very helpful staff. The room was clean. Only thing returning in the evening at 8 pm was difficult, the platform was not lit. I am after hip surgery- and was afraid to go because I could not see anything. The leaves were not cleaned up either. Another issue was the spa area - there should be some maximum number on the pool because it was impossible to swim completely. Other than that thank you I would definitely recommend this hotel.
Comment from Hotel Management
8 Dec 2023 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Ms Anna,Thank You for Your review from Your recent visit. It was a pleasure having You stay with us here at Haffner Hotel Sopot.We apologize for the inconvenience and will do everything to meet all Your requirements during Your next stay.With kind regards and hoping to see You soon again!
by A verified traveler
Posted 29 Sep 2023
very clean
Comment from Hotel Management
27 Oct 2023 by Emilia Szczuko Front Office Manager, Hotel Management
Dear Mr. Cezary,We are pleased to see You enjoyed Your stay – thank You for Your great review scores.Kind regards,
