Ratings based on 950 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Nice and clean. Friendly staff. Excellent location.
Comment from Hotel Management
14 Nov 2024 by Hotel Artus, Hotel Management
Dear Stuart,We are pleased that the cleanliness of our hotel met your requirements. Thank you for your kind opinion of our staff and that the location of the hotel pleased you. We would be delighted to host you again in the future.
by A verified traveler
Posted 10 Nov 2024
I loved this hotel. The location was very central, next to the Bascilica, in a quiet area.
The hotel is situated in three houses. The staff were friendly and helpful. My room was on the top floor and was spacious and very clean. The bathroom was very modern.
Outside the weather was getting cold, but the heating made my room very cosy.
I chose the buffet breakfast which provided a range of food.
The surrounding area is very walkable - most of the main atractions and museums are less than 1km away. Wandering through the local area was very interesting.
Comment from Hotel Management
10 Nov 2024 by Hotel Artus, Hotel Management
Dear Kathy, thank you for your's kindful opinion.We hope that we can welcome you again in our hotel.Kind regards,Hotel Artus Team
by A verified traveler
Posted 31 Oct 2024
Really liked it here. Room good. Right in centre. Lovely views.
Comment from Hotel Management
31 Oct 2024 by Team of Artus Hotel, Hotel Management
Dear Leah, thank you for your opinion. We are very pleased that your stay at our hotel met your expectations. We hope that you will visit us again. Best regards, Artus Hotel Reception
by A verified traveler
Posted 10 Oct 2024
Good location. Clean. Good breakfast
Comment from Hotel Management
11 Oct 2024 by Team of Artus Hotel, Hotel Management
Hello David, We are glad that the stay met your expectations. We hope to host you again in the future.
by A verified traveler
Posted 28 Sep 2024
This was the most convenient hotel! The breakfast as amazing but the beds were lacking. I booked a full size bed but it was only two twin beds pushed together. Great location!
Comment from Hotel Management
28 Sep 2024 by Team of Artus Hotel, Hotel Management
Dear Jason,Thank you for your feedback. We are glad that you enjoyed your stay at our hotel and especially the breakfasts served by our restaurant. We are sorry that we were unable to meet your requirements regarding the beds. You can report any complaints or requests at our reception desk, perhaps we could change your room.Thank you for choosing the Artus Hotel and we hope that you will visit us again.Best regards,Artus Hotel Reception
by A verified traveler
Posted 25 Sep 2024
When making a reservation, I missed the fact that the hotel was not air-conditioned. There was a standing fan in the room, so it wasn't the end of the world, but we had to leave the curtains closed so that the room wouldn't get heated up. But I'm giving it five stars because of the breakfast. It was fantastic!
Comment from Hotel Management
25 Sep 2024 by Team of Artus Hotel, Hotel Management
Dear Michal, Thank you for sending us your opinion. We are delighted that your stay in our hotel is positive and that you are satisfied with your stay with us. Thank you for booking at Hotel Artus and we hope you will visit us again. Best regards, Reception of Hotel Artus
by A verified traveler
Posted 23 Sep 2024
The Single Comfort room is pretty cozy but has enough room for you to walk around a bit. I liked it, bug it you're a light sleeper the bells that sound on a semi regular basis should be a consideration for you
Comment from Hotel Management
23 Sep 2024 by Artus Hotel Reception, Hotel Management
Dear Adam, Thank you for the feedback. We are glad that you enjoyed your stay at the hotel. Thank you for choosing our hotel and we hope you will visit us again. Best regards,Reception of Artus Hotel
by A verified traveler
Posted 23 Sep 2024
The smaller single rooms are alright, but you really do feel the compactness compared to the Comfort single room. If room size is no problem for you then i would recommend it
Comment from Hotel Management
23 Sep 2024 by Reception of Artus Hotel, Hotel Management
Good morning, We are extremely grateful to you for giving a positive review of our hotel. It is possible to book a single or single comfort room depending on guests' preferences. We hope you will want to visit us again during your stay in Gdansk. Best regards,Reception of Artus Hotel
by A verified traveler
Posted 5 Sep 2024 on Hotels
Amazing location, just in front of St Mary's church and I can see the church from my room. I can hear the bell ringing every 30 minutes. Very close to restaurants as well and I can't hear pedestrian noise from the room. My main concern is that their wifi wasnt really working from my room - I had to call reception three times to get it resolved but was unsuccessful - they said it will be checked the next morning.
Comment from Hotel Management
6 Sep 2024 by Artus Hotel Reception, Hotel Management
Dear Anonymous, Thank you for your feedback. We are glad that our location met your expectations, the proximity to the city and tourist attractions is our advantage. Unfortunately we received the wifi information at late hours and had no way to reset the router. our routers are in other rooms and due to the hour we could not ask guests to enter the room. The next day everything was improved. Once again we apologise for this situation,kind regards,
by A verified traveler
Posted 2 Sep 2024
Julia, one of the front desk receptionist was friendly and helpful on advice.
Comment from Hotel Management
2 Sep 2024 by Team of Artus Hotel, Hotel Management
Dear Pankaj,Thank you for your opinion. We are glad that the staff met your expectations. We hope that you will visit us again.Best regards, Artus Hotel reception
