Ratings based on 319 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Staff very friendly and helpful
Comment from Hotel Management
12 Nov 2024 by Mustafa BALCIK, Hotel Management
Dear Kenneth;Thank you for sharing your comments about your stay at Doubletree by Hilton Gaziantep. Knowing the positive opinions of our guests is always of great importance to us.We would like to state that we will share your positive comments about our services with our team. Receiving the positive opinions of our guests regarding our services, with which we aim to maximize guest satisfaction, always encourages us for new initiatives.We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip.Kind RegardsMustafa BALCIKGeneral Manager
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Mustafa BALCIK, Hotel Management
Dear La Al;Thank you for sharing your comments about your stay at Doubletree by Hilton Gaziantep. Knowing the positive opinions of our guests is always of great importance to us.We would like to state that we will share your positive comments about our services with our team. Receiving the positive opinions of our guests regarding our services, with which we aim to maximize guest satisfaction, always encourages us for new initiatives.We would like to thank you once again for sharing your opinions about our services with us, and we would like to state that we will be happy to serve you again on your next trip.Kind RegardsMustafa BALCIKGeneral Manager
by A verified traveler from Brooklyn
Posted 10 May 2024 on Orbitz
Clean and simple. I would expect more.of the Hilton though. It was pretty old and outdated, and there was almost no staff in the morning, only one front desk person that did everything (including bring towel) and DID NOT speak any English.
Comment from Hotel Management
13 May 2024 by Burak KILINC, Hotel Management
Sayın Mohamad Zeno;Otelimizdeki son kalışınızla ilgili deneyiminizi paylaşmak adına zaman ayırdığınız için teşekkür ederiz. Geri bildiriminizi içtenlikle takdir ediyor ve beklentilerinizi karşılayamadığımız için çok üzgün olduğumuzu bilmenizi istiyoruz. Otelimiz ile ilgili görüşleriniz hizmet kalitemizi geliştirebilmemiz adına bizlere oldukça yardımcı olmaktadır. Belirtmiş olduğunuz konularla alakalı iç dinamiklerimizde gerekli aksiyonları en kısa sürede alacağımızı ,pürüzleri gidereceğimizi, DoubleTree by Hilton Gaziantep’ te , memnun kalmanızı sağlamak için ne gerekiyorsa yapacağımıza söz verir,en kısa zamanda sizleri tekrar otelimizde ağırlamaktan büyük onur duyacağımızı bilmenizi isteriz. Anlayışınız için teşekkür ederiz. SaygılarımlaBurak KILINCGenel Müdür / General Manager
by A verified traveler
Posted 11 Nov 2023 on Hotels
by A verified traveler
Posted 30 Oct 2023 on Orbitz
Nice hotel and great staff and management. I spend much of my year in hotels, recommend this hotel. They have the best Antep Cheese I have had!
Comment from Hotel Management
31 Oct 2023 by Burak KILINC, Hotel Management
Dear Mark,Thank you very much for taking your precious time to share your experience about your stay with us. Your evaluations are extremely helpful and motivate us to provide better service quality. We are delighted that your stay was enjoyable.We would like you to know that we will be honored to welcome you again as soon as possible.Kind regardsBurak KILINCHotel Manager
by A verified traveler
Posted 27 Oct 2023 on Orbitz
Been to this hotel a number of times, always great service. Recommend for your stay in Gaziantep.
Comment from Hotel Management
30 Oct 2023 by Burak KILINC, Hotel Management
Dear Mark,Thank you very much for taking your precious time to share your experience about your stay with us. Your evaluations are extremely helpful and motivate us to provide better service quality. We are delighted that your stay was enjoyable.We would like you to know that we will be honored to welcome you again as soon as possible.Kind regardsBurak KILINCHotel Manager
by A verified traveler
Posted 6 Sep 2023 on Hotels
Comment from Hotel Management
8 Sep 2023 by KÜBRA ÜNAL , Hotel Management
Dear Najla,Thank you for taking the time to share your positive rating about your recent stay with us. I'm so pleased to hear that you enjoyed your time with us. We would love to have you stay with us again when you are next in the area!Kind RegardsBurak KILINCHotel Manager
by A verified traveler
Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
9 Jun 2023 by Burak KILINC, Hotel Management
Dear Mark,Thank you very much for taking your valuable time to share your reviews about your stay with us. We sincerely appreciate your feedback and want you to know that we are very sorry that we did not meet your expectations. Your evaluations are extremely helpful to us in providing better service quality. In order for us to do the necessary research about your stay and take the necessary actions, I would like you to send me your experience via burak.kilinc@hilton.com e-mail address.Thank you very much for your understanding and we would like you to know that we will be honored to welcome you again as soon as possible.Kind RegardsBurak KILINCHotel Manager
by A verified traveler
Posted 26 Mar 2023
they have wide and clean rooms. breakfast is awesome.
very well mannered and cooperative staff.
Comment from Hotel Management
27 Mar 2023 by KÜBRA ÜNAL , Hotel Management
Dear Ishag,Thank you for taking the time to share your positive rating about your recent stay with us. I'm so pleased to hear that you enjoyed your time with us. We would love to have you stay with us again when you are next in the area!Kind RegardsBurak KILINCHotel Manager
by A verified traveler
Posted 1 Mar 2023 on Hotels
