Ratings based on 424 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler from North Branch
Posted 2 Jan 2025
The hotel looks brand new. Everything was impeccable.
by A verified traveler
Posted 1 Jan 2025
Nice
by A verified traveler
Posted 26 Dec 2024
Excellent
by A verified traveler from Morrice
Posted 22 Dec 2024
All I can think about is the cold room we are staying in. When we got here it was 63 degrees. We set the wall thermostat for 71. One hour and a half later it is now 62 degrees in the room!
Comment from Hotel Management
23 Dec 2024 by Collin Wilson, General Manager, Hotel Management
Thank you for choosing Comfort Inn & Suites Gaylord for your most recent stay. We appreciate your business and value your honest feedback. We’re very sorry to hear your experience with us was dampened by a cold room! Did you bring your concern of the cold room to our desks attention to investigate and potentially resolve the issue? My inclination of what happened was our thermostats have a "Heat" and "Cool" setting; if the thermostat was not switched to the Heat setting, even with a higher temp selected the unit won't blow heat. When your travels bring you back to the Gaylord area we look forward to seeing you again.
by A verified traveler
Posted 13 Dec 2024
Great stay.
by A verified traveler
Posted 13 Dec 2024
Wonderful place to stay. Staff have been wonderful every time. Comfortable beds, great breakfast! The pool is nice and clean, and the outdoor hot tub is a bonus!
by A verified traveler
Posted 12 Dec 2024
Wonderful staff and rooms! Would recommend
by A verified traveler
Posted 11 Dec 2024
Great place to stay. Everything was excellent. I will use again.
by A verified traveler
Posted 8 Dec 2024
Nice, comfortable rooms that are up to date with all you’ll need.
