Ratings based on 228 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Checked in there was blood on the duvet and bed sheets, complained took a day to rectify and then they had the audacity to asm on at check out how was the stay besides the blood on the sheets. Restaurant food was ok service absolutely sucks, staff constantly buzzing around asking if everything is ok clearly for wanting a tip. Housekeeping literally stands outside your door waiting when u are about to check out again for tips. 4 days the place did my head in next time will shell out that little extra and go TAJ where services are as they should be. Blood on sheets is disgusting, clearly they dont actually always change sheets between customers.
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 28 Oct 2024
Great hotel. Walking distance to local shops. Taxi services provided right outside. Very clean and great amenities. I would stay here again in I visit Goa.
by A verified traveler
Posted 4 Oct 2024
It was a great experience, Staff was very helpful and friendly.
Specially Pooja from the guest relation team made our stay more memorable.
by A verified traveler
Posted 12 Aug 2024
Drinking water bottle were glass and one of the bottle was broken which cut my son hand. He was lucky that while opening the bottle it cut his hand and he did not drink from that bottle which might have small broken pieces of that glass. No compensation was given for this mishap too.
Comment from Hotel Management
19 Aug 2024 by General Manager, Hotel Management
Dear guest,Thank you for sharing your feedback with us as it is imperative for our growth.We regret that our services were not up to your expectations. It is our continuous endeavor to offer our patrons with an exquisite experience. However, your concerns have been noted and shared with the team for immediate rectifications.We will be grateful to you for giving us another opportunity of welcoming you back. We look forward to hosting you for an elevated experience.Warm regards,Babita Kanwar
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Babita Kanwar , Hotel Management
Dear guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
by A verified traveler
Posted 19 Jun 2024 on Hotels
Great property with friendly staff.
Comment from Hotel Management
2 Aug 2024 by Babita Kanwar, Hotel Management
Dear guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
by A verified traveler
Posted 1 May 2024
Ok
Comment from Hotel Management
6 May 2024 by Babita Kanwar, Hotel Management
Dear guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards,
by A verified traveler
Amazing
Posted 20 Apr 2024 on HotelsStaff was amazing. They really made the stay amazing. More so the restaurant staff truly hit the mark making our stay amazing—Moumita- Assisrant food Bev manager was so accommodating and made anything we liked.. truly amazing. They even made a cake and scribbled bonvoyage on plate. Such a great touch!
They also had best toilet paper in India. Everywhere else paper was so hard. Theirs was so soft.
Comment from Hotel Management
26 Apr 2024 by Babita Kanwar, Hotel Management
Dear guest, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
by A verified traveler
Posted 22 Mar 2024 on Hotels
Good overall
Comment from Hotel Management
23 Mar 2024 by Babita Kanwar, Hotel Management
Dear Gladwyn, Thank you for allowing us to be of service to you. I am pleased to hear that you have had a pleasant stay. Your appreciation of our team is very rewarding and it will definitely inspire them to continue creating great memories for our guests. Please do return soon. I look forward to welcoming you once again. Warm Regards, General Manager
