Ratings based on 313 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 15 Oct 2024
booked into an occupied room (eventually this came out), dealt with by checking my booking-denial of my booking, Expedia chat helped out- Expedia rang, sent to same occupied room, another room found after I mentioned I was flying to Australia the next day and I was upgraded. A bit of an unnecessary run around. I think the hotel was overbooked for the type of booking, I was willing t0 pay to be upgraded but the reception staff just said they were booked out, a manager was more helpful and the phone call from Expedia helped.
by A verified traveler
Posted 14 Oct 2024
Couldnt open windows so no ventilation after showering which then caused my partner to have an asthma attack, the shower was very low pressure and water temperature was poor. The room was very clean.
by A verified traveler
Posted 7 Oct 2024
Hotel was close proximity to Gatwick airport.
by A verified traveler
Posted 27 Sep 2024
Stayed one night with very early start so limited experience of hotel but would happily stay again
by A verified traveler
Posted 22 Sep 2024
Well to be honest I only stayed, and that probs ly goes for everyone else too, because of its proximity to Gatwick Airport for an early morning flight!
by A verified traveler
Posted 7 Sep 2024
The shuttle service is great
by A verified traveler
Posted 6 Sep 2024
Exactly what it says, clean safe lodging close to gatwick. Beds were a bit mediocre, but fine. The non-smoking floors still mildly smell of cigarettes for anyone with sensitivities
by A verified traveler
Posted 28 Aug 2024 on Travelocity
by A verified traveler
Posted 26 Aug 2024
No hair dryer. Half empty room. Dirty a/c.
