Ratings based on 158 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
A few major flaws….
Posted 23 Jan 2022 on HotelsParking is great and pretty convenient- right in front of the building and very close walking distance to the main strip. Check in was okay, but kind of inconvenient and sketchy, as it’s at the Quality Inn next door (an elevator ride and a few convoluted walkways away outside in the dark and cold). Initial impression of the unit was nice- lots of space. Everything seemed clean other than a stained sheet, which looked like foundation, but was still a little off putting. Enter major flaw #1- we were getting ready for bed when we realized we had one less bed than we booked - the queen sofa bed we were promised was chained and padlocked, literally. Enter major flaw #2- TERRIBLE communication. I tried calling the main number, which I had attempted multiple times earlier in the day as well, but it rings once or twice then disconnects without success. I then called the Quality Inn and was told that they essentially have nothing to do with the property and the main person would be back Monday morning (after our stay). We were offered a room for the person without a bed for the night but no one else (our party would’ve been split). Then we were told we might could get two adjoining rooms if we stopped by the next day, but that would take away our kitchen and common space. So, one person ended up with no bed with no extra linens in the unit and had to share a bed when that was not our original plan. All in all, we might stay again but cautiously.
by A verified traveler
Posted 17 Jan 2022 on Hotels
by A verified traveler
Posted 2 Jan 2022
The cabin is in need of some maintenance repairs! House keeping needs to do a better job of cleaning…The owners needs to come more often and during a inspection of the cabin! Apparently it’s been awhile since they have been there…😳
by A verified traveler
Posted 1 Jan 2022 on Hotels
by A verified traveler
Gatlinburg vacay
Posted 31 Dec 2021 on HotelsThe location was great and the layout of the condo was great, the shower smelled of mildew and there was never wifi despite calling the front desk during our three day stay. There weren’t any lights on either porch. The condo rules were more than we expected as to having to clean up dishes and place all linens in the tub.
by A verified traveler
Posted 31 Dec 2021 on CheapTickets
Loved the location and the uniqueness of a nice cabin in the middle of town
by A verified traveler
Posted 31 Dec 2021
Very convenient to everything! Comfortable and loved having a small washer and dryer. Does need new lightbulbs and a deep cleaning of the master shower and need to take a magic eraser to get spots off walls. But overall my family really enjoyed their stay at the property.
by A verified traveler
Posted 26 Dec 2021
It was perfect for my family needs.
by A verified traveler
Posted 22 Dec 2021 on Hotels
by A verified traveler
Posted 19 Dec 2021
I never expected on of the rooms they rent here to be a cabin. That was a surprise.
