Ratings based on 11 Verified Reviews
4.8 Room cleanliness
5.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Loved that this property was tucked off in the woods. Quiet, nice place. Only down side was the area off the back porch needs to be cleared to have the view that was shown in the pictures. It is overgrown.
Comment from Hotel Management
29 Oct 2024 by Author, Hotel Management
Hello Heather! Thank you so much for taking the time to share your recent experience and we are so happy that you enjoyed your stay. The onsite team takes great pride in their property and it is feedback like this that we learn from and use to improve our services. We look forward to welcoming you back the next time you are in town!
by A verified traveler
Posted 25 Oct 2024
This property is a little outdated. The pictures are not up to date. We called and told them the hot tub jets are not working. They did send someone out but it was the next day. He said they fixed them . But it wasn’t fixed. No big frying pans . No salt and pepper..
Comment from Hotel Management
28 Oct 2024 by Author, Hotel Management
Thank you for your feedback on your recent stay. We’re sorry to hear the property didn’t fully meet your expectations. I see that you reached out to our 24/7 Guest Services team about the hot tub jets, and we appreciate your patience as our team worked to address the issue within our standard 24-hour timeframe. Our local operations team confirmed the jets were operational and provided photos, and we received no further reports of any issues after the work order was completed. Regarding kitchen supplies, had we known, our property manager would have been more than happy to bring any missing items. I’ll make sure your comments are shared with our property team to ensure the home is fully stocked and up to our Distinctive standards for future guests. Thank you again for your feedback, and we hope to welcome you back for a smoother experience in the future.
by A verified traveler
Posted 29 Sep 2024
Very peaceful relaxing great escape for couple weekend
Comment from Hotel Management
1 Oct 2024 by Author, Hotel Management
Hello William- Thank you for your kind words! We’re delighted that your stay was enjoyable. Our staff works diligently to offer a memorable experience, and we’re glad our efforts made an impact. We hope to see you again soon!
by A verified traveler from Cedarhurst
Posted 1 Sep 2024
Well appointed and light with big windows. Great shower. Huge, with shower heads on both sides. Very comfy bed. Absolute privacy around the house. But contrary to description, there is no view. Overgrowth blocks out everything. Why couldn't they do some minimal trimming? Disappointed in that.
Comment from Hotel Management
3 Sep 2024 by Author, Hotel Management
Hi Deborah! Thank you so much for taking the time to share your recent experience at Seneca. We are so happy you enjoyed your stay here. The onsite team takes great pride in their property and it is feedback like this that we learn from and use to improve our services. We welcome the opportunity to host you again (with hopefully a better view) the next time you are in town!
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Raju, Hotel Management
Thanks for the excellent rating - We are so glad that you enjoyed yourself and we hope to see you again soon!
by A verified traveler
Posted 19 May 2024 on Orbitz
Great location, clean and comfortable.
Comment from Hotel Management
20 May 2024 by VacayHome Connect , Hotel Management
Wow, what a fantastic review! We're delighted to hear that you enjoyed every aspect of your stay with us. Your kind words truly mean the world to us!
by A verified traveler from Crestview
Posted 31 Dec 2023
This place is like a hallmark movie it is gorgeous. Even a cute guest book and the view is 😍 gorgeous!!!
Comment from Hotel Management
3 Jan 2024 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
by A verified traveler
Seneca cabin is great!!!
Posted 29 Dec 2023 on HotelsThe Seneca cabin was great! This was our second time staying here and we will come again! The outside deck could use a little tlc and there were some areas that could use a good dusting but nothing that doesnt need done at my own home lol. Everything you need is provided and the views are excellent!!!
by A verified traveler
Posted 18 Apr 2023
by A verified traveler
Posted 10 Apr 2023 on Hotels
Comment from Hotel Management
12 Apr 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
