Ratings based on 3 Verified Reviews
4.0 Room cleanliness
4.0 Room comfort
Expedia Verified Reviews
by A verified traveler
Million Dollar view.
Posted 15 Dec 2023 on HotelsThe view was amazing but the cabin seemed to be a bit run down. Some of the light bulbs were out and the pool
table was not usable. The cabin was well equipped with towels and bedding accessories for extra guest. Overall it was a nice stay.
Comment from Hotel Management
28 Dec 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.
by A verified traveler
Posted 3 Dec 2023 on Hotels
The cabin view was great the issues were it is outdated and needs some tender loving care. Two of the showers only cold water and the pool table is broken on every corner also missing remotes for the tv’s.
Comment from Hotel Management
6 Dec 2023 by Michael C., Hotel Management
We are very sorry to hear that you had any issues. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. Sadly, you did not mention any of the issues while you were in the cabin. Had you mentioned them while you were here, we would have quickly addressed them for you. The cleaners and or maintenance will address any issues or oversights if they are reported when you check in. In the future, we would respectfully request that you let us know about any issues so that we can remedy them for you in a timely manner. Keeping this in mind we know that your next visit can be one that you truly enjoy!
by A verified traveler
Posted 22 Mar 2023 on Hotels
Comment from Hotel Management
29 Mar 2023 by Michael C., Hotel Management
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
