Ratings based on 1,670 Verified Reviews

4.8 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
,love this hotel. Rooms have so much space. Bathrooms are spacious and the shower is wonderful Monty at the front desk was very helpful and friendly.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Great location, beautiful resort, comfy beds
5 out of 5
by A verified traveler

Posted 21 Nov 2024
This property was nice and clean. The staff was friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler from Elk Grove Village

Posted 20 Nov 2024
This hotel was absolutely amazing! If you are debatinb between a cabin inthe mountains or being in downtown Gatlinburg, then this place is the place to be if you want easy shopping, dining, and bar/whiskey access. This hotel also has great amenities for both couples and children. Great pool, both indoor and outdoor along with a hot tub. Delicious breakfast options (for a fee), clean & large rooms, amazing bathroom amenities, and wonderful staff is a great highlight! Let's not forget about Andy, the parrot who welcomes you! OMG, everything here just blew our mind for our family!
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Fun themed property with very helpful staff. We appreciated having a mini fridge in our room. Beautiful views as well.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
First time staying here. My favorite hotel stay by far!
Comment from Hotel Management
20 Nov 2024 by Nancy Jones , Hotel Management
Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Beautiful property, the balcony had the best view of a creek behind the hotel. The staff is super friendly and the cafe has really good food!
Comment from Hotel Management
19 Nov 2024 by Ray D., Hotel Management
Thank you for the wonderful feedback! We are thrilled to know you enjoyed your stay and we look forward to welcoming you back on your next visit to Gatlinburg. Fins Up!
4 out of 5
by A verified traveler from Sun City Center

Posted 18 Nov 2024
all good
Comment from Hotel Management
19 Nov 2024 by Ray D., Hotel Management
We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Margaritaville Resort Gatlinburg! Fins Up!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Absolutely amazing. Clean and safe. Staff was amazing.
Comment from Hotel Management
19 Nov 2024 by Ray D., Hotel Management
Thank you for the incredible 5 star rating! We are thrilled to know you enjoyed your stay and we look forward to welcoming you back on your next visit to Gatlinburg. Fins Up!