Ratings based on 972 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Marietta
Posted 22 Nov 2024
Had booked for a single kingbed room with balcony. However, on reaching the property, was informed by the check in staff of a half balcony room available where chairs could not be used. Had to be content with a 2queen bed room.
Comment from Hotel Management
22 Nov 2024 by Hotel Management, Hotel Management
Dear Subhro,Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We understand how disappointing it must have been to not receive the room you initially booked, especially with the change in balcony availability. We strive to provide our guests with the accommodations they expect, and it seems we fell short in this instance. We appreciate your understanding and will work with our team to ensure that such discrepancies are addressed moving forward. We hope you'll consider giving us another opportunity to provide you with a better experience in the future. Thank you again for your valuable input.Sincerely, Hotel Management
by A verified traveler
Posted 21 Nov 2024
We stay at Country Inn and Suites all the time and it is wonderful!
Comment from Hotel Management
22 Nov 2024 by Hotel Manager, Hotel Management
Dear Gretchen,Thank you for your kind feedback! We're so glad to hear that you consistently enjoy your stays at Country Inn and Suites. We truly appreciate your loyalty and look forward to welcoming you back for many more wonderful experiences in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear LarrG,Thanks for the stay and great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
Exceeded my expectations. Room was large, very clean and quiet with a balcony.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Tameeka,Thank you for your wonderful review! We’re so happy to hear that your stay exceeded expectations. It’s great to know that you enjoyed the spacious, clean, and quiet room, as well as the added bonus of a balcony. We strive to provide a comfortable and relaxing experience for all our guests, and we're thrilled that you had a great time. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
The property was clean and the workers were nice and friendly. The problem is that there is not enough parking on site. So if you get there late you have to park a couple of blocks away.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Zane,Thank you for your feedback! We're glad to hear that you found the property clean and our staff friendly. We apologize for the parking inconvenience you experienced. We understand how important it is to have convenient parking, and we're working to find a better solution. We appreciate your understanding and hope to welcome you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
Maurice at front desk was so kind and helpful
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Gina,Thank you for sharing your experience! We're so glad to hear that Maurice at the front desk made such a positive impact with his kindness and helpfulness. We’ll be sure to pass along your compliments to him. We appreciate your feedback and look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
Nice, clean property within walking distance from the Parkway. Nice staff as well!
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Amy,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our clean property and convenient location near the Parkway. It’s also great to know that our staff made a positive impression. We truly appreciate your kind words and hope to welcome you back for another excellent stay!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Nov 2024
The staff were very helpful and friendly.
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Kelly,Thank you for your kind feedback! We’re so glad to hear that our staff made a positive impact with their helpfulness and friendliness. We truly appreciate your comments and look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Nov 2024
this brand is usually a new build. This one is a new skin on an old hotel.
Comment from Hotel Management
14 Nov 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your feedback. We appreciate you sharing your thoughts on the property. While this location may not be a brand-new build, we strive to provide the same high-quality experience that the brand is known for. Your comments are helpful, and we’ll take them into consideration as we continue to improve the guest experience. We hope to have the opportunity to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler from Lake City
Posted 12 Nov 2024
This place was immaculate. The staff done an amazing job with cleanliness. Parking wasn’t great during the evenings
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Roni,Thank you for your great feedback! We're so glad to hear that you found the hotel immaculate and that our staff did an amazing job with cleanliness. We apologize for the parking challenges in the evenings and will work to improve the parking situation for our guests. We appreciate your input and hope to welcome you back for another great stay!Sincerely, Hotel Manager
