Ratings based on 1,432 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler from Fredericksbug
Posted 21 Nov 2024
It was all that was advertised
Comment from Hotel Management
22 Nov 2024 by Olean, Hotel Management
Prince, thank you for your exceptional feedback.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Olean, Hotel Management
Cassie, thank you for your exceptional ratings.
by A verified traveler from Hoffman Estates
Posted 15 Nov 2024
Facilities were very good but there was a lot of street noise. Also, the spigot of the faucet in the bathroom is so close to the edge as to be almost unusable.
Comment from Hotel Management
15 Nov 2024 by Olean, Hotel Management
George, thank you for your wonderful feedback. We do apologize for any inconvenience that was caused.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Olean, Hotel Management
Sandra, thank you for your exceptional ratings.
by A verified traveler
Posted 10 Nov 2024
They need to work on their breakfast accommodations. They were always low on food and the Breakfast Hostess was very grumpy.
Comment from Hotel Management
12 Nov 2024 by Olean, Hotel Management
Annette, thank you for your feedback. We take notes of the highlighted areas as we do apologize for any inconvenience that was caused.
by A verified traveler
Posted 7 Nov 2024
The staff was friendly. The room was very clean. The location of the property was near a variety of restaurants
Comment from Hotel Management
7 Nov 2024 by Olean, Hotel Management
Carol, thank you for your exceptional feedback.
by A verified traveler
Posted 6 Nov 2024
Love the balcony and views
Comment from Hotel Management
7 Nov 2024 by Olean, Hotel Management
Ron, thank you for your exceptional feedback.
by A verified traveler
Posted 6 Nov 2024
Excellent hotel. Includes breakfast. Cleaning and safe area. I see bears around the hotel, its awesome.
Comment from Hotel Management
6 Nov 2024 by Olean, Hotel Management
Kimberly, thank you for your exceptional feedback.
by A verified traveler
Posted 1 Nov 2024
Very nice and clean !!!
Comment from Hotel Management
1 Nov 2024 by Olean, Hotel Management
Ruth, thank you for your excellent feedback.
