Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by SpringHill Suites Savannah I-95 South Team, Hotel Management
Dear Frances, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Springhill Suites Savannah I-95 South soon!Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 10 Nov 2024
Broken closet doors and dried up vomit by tv
Comment from Hotel Management
11 Nov 2024 by SpringHill Suites Savannah I-95 South Team, Hotel Management
Dear James, Our goal is to provide modern and clean accommodations to all our guests; therefore, we apologize that this was not your experience. We are sorry for the oversights made when servicing your guestroom, and we can understand the frustration this caused. We appreciate you bringing this to our attention, and we will address this appropriately to ensure this is not repeated. We hope you will give us another opportunity to deliver you the flawless experience that you deserve.Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 28 Oct 2024
The staff was great all week, until Saturday morning. The staff that was preparing the food was talking in the area people was gathering waiting on a bit to eat, and OMG the lady that was talking to the manager was so rude to the people. Out right RUDE. She told one lady " Don't start, ". WOW the poor lady only ask when will things be ready.
Comment from Hotel Management
29 Oct 2024 by SpringHill Suites Savannah I-95 South Team, Hotel Management
Dear Deanna, We truly appreciate your review. It's great to hear that you encountered some outstanding staff members during your stay. However, we are sorry for the level of service you received from one of our team members. We take your feedback seriously and will use it to ensure a more consistent experience for every guest. Thank you for helping us improve. It was a pleasure hosting you at Springhill Suites Savannah I-95 South; we hope to have another opportunity to welcome you back to our area.Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 28 Oct 2024
The staff were very helpful.
Comment from Hotel Management
29 Oct 2024 by SpringHill Suites Savannah I-95 South Team, Hotel Management
Dear Joseph, Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you for choosing Springhill Suites Savannah I-95 South and for your kind rating; we hope to be your first choice every time you visit the city.Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Management, Hotel Management
Dear Elizabeth, Thank you so much for the terrific rating regarding your stay at Springhill Suites Savannah I-95 South. We hope you are already planning another trip our way.Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by SpringHill Suites Savannah I-95 South Team, Hotel Management
Dear Elizabeth, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by SpringHill Suites Savannah I-95 South Team, Hotel Management
Dear Anthony, We are grateful for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Springhill Suites Savannah I-95 South.Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 14 Oct 2024
Horrible option. The staff is rude. The room was filthy I have photos of areas you can tell that were not clean. Terrible for the price. The bathroom had sticker from someone’s clothing items from a previous stay inside the shower which means it didn’t get cleaned.
Comment from Hotel Management
15 Oct 2024 by SpringHill Suites Savannah I-95 South Team, Hotel Management
Dear Kody, First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We are also sorry for the inconvenience you encountered in your room regarding the cleanliness issue. We will address this matter with our housekeeping team to ensure this does not happen again. We are very grateful for your patience and understanding. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your review. Best regards, SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 12 Oct 2024
Loved it
Comment from Hotel Management
13 Oct 2024 by GENERAL MANAGER, Hotel Management
Dear Tony, We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We look forward to many more visits to Springhill Suites Savannah I-95 South.Best regards,SpringHill Suites Savannah I-95 South Team
by A verified traveler
Posted 6 Oct 2024
Perfect location for us. Not only are there several gas stations, quick bites and a Hooters at this junction- it’s a mile from the awesome CreekFire Camp grounds and a quick 12 minute (or $40 Uber ride each way- plan ahead because the wait is 30 minutes for pick up) to historic Savannah and all that it has to offer.
The hotel is clean and rooms are very spacious. West Elm furniture, comfortable bed, nice bathroom vanity lighting and very hot water with great pressure in the shower. There’s a pantry in the lobby if you need to grab some snacks or in my case a beer and some wine. BONUS- check out is at noon. I didn’t use the pool or the gym- breakfast is scrambled eggs with potatoes and sausage as well as cereals, waffles, bagels, juices and coffee.
Comment from Hotel Management
7 Oct 2024 by GENERAL MANAGER, Hotel Management
Dear Janda, We are delighted to have met your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. We are also thrilled to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. We hope you will make Springhill Suites Savannah I-95 South your home away from home whenever your travels bring you to our area.Best regards,SpringHill Suites Savannah I-95 South Team
