Ratings based on 549 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Palm Coast
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Hotel Manager , Hotel Management
Dear Richard,Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. You can expect a still better experience next time. Please visit us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2024
Room was dirty with dust,mold and mildew
Comment from Hotel Management
25 Nov 2024 by Hotel Manager , Hotel Management
Dear Nicholas,We sincerely apologize for the issues you encountered with cleanliness during your stay. This is not the standard we strive for, and we understand how disappointing it must have been. We will address these concerns with our housekeeping team immediately to ensure a thorough cleaning process going forward. Your feedback is important, and we hope to provide a much better experience should you choose to stay with us again.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
It's a nice hotel with excellent staff. If I return to that area, I will also return my stay at this hotel.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager , Hotel Management
Dear Joseph,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our staff to be excellent. We appreciate your kind words and look forward to welcoming you back whenever you're in the area again.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
The front desk staff are nice . Place are clean.
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our front desk staff nice and our place clean. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Beds were comfortable, carpets could be cleaner, but close to interstate,gas stations, and food
Comment from Hotel Management
29 Oct 2024 by Hotel Manager , Hotel Management
Dear Anna,Thank you for staying with us. We're glad to hear that you found the beds comfortable and appreciated our convenient location near the interstate, gas stations, and food options. We take cleanliness seriously, and we will address the carpet concerns to ensure a better experience for our guests in the future. We hope to welcome you back soon for an even better stay!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
The room was clean, the bed was comfortable, good water pressure, soft towels. Breakfast choices were waffles, hot or cold cereal, fruit, bread, muffins, biscuits and gravy. We had trouble opening the door to our room; the key reader was finicky. Reported that issue so hopefully they’ll fix it. Close to several dining options. All in all it’s a decent place.
Comment from Hotel Management
16 Oct 2024 by Hotel Manager , Hotel Management
Dear Keith,Thank you for staying at our hotel. We’re glad to hear that you found your room clean and comfortable and that you enjoyed the breakfast options. We appreciate you bringing the door issue to our attention, and we’ll ensure it gets addressed promptly. It’s great to know you appreciated the nearby dining options as well. We hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Hotel Manager , Hotel Management
Dear Waleska,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Hotel Manager , Hotel Management
Dear Jocelyn,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Hotel Manager , Hotel Management
Dear Khamika,We appreciate you staying at our hotel and leaving a 5-star review to show how happy you were. Our hotel and staff are greatly encouraged and motivated by your rating. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. Hope to see you again soon!!!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Sep 2024
It was beautiful
Comment from Hotel Management
2 Sep 2024 by Hotel Manager , Hotel Management
Dear Felicia,Thank you for your lovely feedback! We’re delighted to hear that you found it beautiful. We look forward to welcoming you back soon.Sincerely, Hotel Manager
