Ratings based on 176 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Nice hotel and clean and the pool was fine
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello marion,We're delighted to hear you enjoyed your stay with us and found our hotel and pool to your liking. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience.
by A verified traveler
Posted 25 Sep 2024
Quiet
Comment from Hotel Management
27 Sep 2024 by Manager, Hotel Management
Hello Jennifer,We appreciate your comments about the quiet environment at our hotel. Providing a peaceful stay is one of our top priorities, and we are delighted to know that you were able to enjoy a tranquil experience during your time with us. We hope to welcome you back again for another restful stay.
by A verified traveler
Posted 1 Sep 2024
Delicious breakfast and so clean.
Comment from Hotel Management
1 Sep 2024 by Manager, Hotel Management
Hello Joemaira,We are delighted to hear that you enjoyed our delicious breakfast and found our hotel to be clean. Your positive feedback is greatly appreciated. Thank you for staying with us!
by A verified traveler from APO
Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello William,We're delighted to hear you had a pleasant stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another enjoyable experience!
by A verified traveler from Lillian
Posted 23 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Cynthia,We are delighted to hear that you had a great stay with us! We look forward to welcoming you back again soon for another fantastic experience at our hotel.
by A verified traveler
Nice place to stay in Gatesville
Posted 3 Jul 2024 on HotelsNice, quiet place to stay.
Comment from Hotel Management
4 Jul 2024 by Manager, Hotel Management
Hello Jack,We are pleased to hear that you enjoyed a peaceful stay with us. Our team strives to provide a relaxing environment for all our guests. Your feedback is greatly appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Manager, Hotel Management
Hello Karaissa,We are thrilled to hear that you had a perfect stay with us! We hope to welcome you back soon for another exceptional experience.
by A verified traveler
Posted 24 Jun 2024
We have been using this hotel off and on for a good many years. We have our annual family reunion down the road. This time it felt like the upkeep was falling behind a little. Maybe it was just our room. The facility is nice and we would stay in it again but they need to work on the small things and make sure everything stays fixed.
Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Monica,Thank you for your loyalty to our hotel over the years. We appreciate your feedback and will review our maintenance processes to ensure a consistent level of upkeep throughout the property. Your comments are valuable to us as we strive to continuously improve our guest experience.
by A verified traveler
Posted 23 Jun 2024
It's a rural hotel. The beds had no give, the bed linens were scratchier than I've ever encountered. The curtains are on a track so there's an unavoidable gap of about two inches that means you have the outside light glaring in all night. I used a hair tie to help things a bit.
Other things to mention were that the pull out sofa seemed not to have a mattress and sagged badly when sat on and we saw a young roach in the bathroom. In Texas, roaches will get in from time to time, but that's mature roaches. A young roach with the sense to hide was born on the property. The elevator also struggles pretty badly to move, even when it's empty. We also found grunge on the toilet paper dispenser and on the top of the elevator buttons. This place was far too expensive to not care about these things.
Comment from Hotel Management
25 Jun 2024 by Manager, Hotel Management
Hello Caitlan, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 21 Jun 2024
Nice room. Great shower & water pressure. Decent breakfast. Friendly staff.
Comment from Hotel Management
23 Jun 2024 by Manager, Hotel Management
Hello Melissa,We appreciate your positive feedback on our room, shower, water pressure, breakfast, and friendly staff. Your satisfaction is our priority, and we are delighted to hear you had an enjoyable stay with us. We hope to welcome you back soon for another pleasant experience.
