Ratings based on 232 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from OTTAWA
Posted 10 Nov 2024
Near tram
Comment from Hotel Management
11 Nov 2024 by INNSIDE Team, Hotel Management
Dear Lorne, Thank you very much for this kind review of your recent stay.It's wonderful to hear that the cleanliness of your room, the condition of our hotel, and the service provided by our team met your high expectations. We're also delighted that you appreciated the room amenities, though it seems there may have been some aspects that did not fully meet your needs. We always strive to provide a delightful experience with thoughtful touches to the everyday essentials, and your satisfaction is paramount to us.We look forward to seeing you again soon.Best regards,INNSIDE Team
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 15 Oct 2024
Staff very nice
Comment from Hotel Management
15 Oct 2024 by INNSIDE Team, Hotel Management
Dear Johanna, Thank you very much for your kind review.It's heartwarming to know that our staff made a great impression on you; our team is indeed dedicated to providing the best service possible. We're thrilled that the condition of our hotel was to your satisfaction, reflecting our commitment to excellence in hospitality. It's reviews like yours that inspire us to maintain our high standards and keep our hotel in tip-top shape.It would be a pleasure to welcome you back. Best wishes,INNSIDE Team
by A verified traveler
Posted 10 Oct 2024
Very modern, Design to a high standard for guest comfort. Excellent staff who were very friendly and approachable. Superb all-round
Comment from Hotel Management
11 Oct 2024 by INNSIDE Team, Hotel Management
Dear Giuseppe, Thank you very much for this kind review of your recent stay.We're thrilled to hear that the modern design and comfort of our accommodations exceeded your expectations. Our team strives to provide thoughtful touches to the everyday essentials, ensuring a stay that's as delightful as it is comfortable. It's wonderful to know that our staff's friendliness and approachability contributed to the superb quality of your visit. We are wholeheartedly committed to guest satisfaction and it's gratifying to see this reflected in your 100% satisfaction ratings across the board.We look forward to seeing you again soon.Best regards,INNSIDE Team
by A verified traveler
Posted 22 Sep 2024
Very clean, big beds and free minibar every day! Breakfast was nice too. I definitely would recommend this hotel.
Comment from Hotel Management
22 Sep 2024 by INNSIDE Team, Hotel Management
Dear Victoria, Thank you very much for your kind review.It's delightful to hear that the size and comfort of our beds contributed to a positive experience for you, with thoughtful touches to the everyday essentials ensuring a restful night's sleep. We're also thrilled that the complimentary minibar in your room provided a refreshing touch, with free soft drinks every day to keep you hydrated. Your appreciation of our breakfast offerings brings joy to our team, as we take pride in sourcing sustainable ingredients from local family-run farms to present the most "Luxembourgish breakfast" in the country.It would be a pleasure to welcome you back. Best wishes,INNSIDE Team
by A verified traveler
Posted 29 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Your INNSiDE Team, Hotel Management
Dear Julian,Thank you for taking the time to leave a review on our property. We are very happy to read that you have enjoyed your stay with us.If you can, could you give us insights on what was missing during your stay for it to be a 10/10?Thank you for your time and have a nice day!
by A verified traveler
Fantastic!
Posted 21 Aug 2024 on HotelsVery modern, building it is new! Year 2022!
Employees at the front desk were very helpful and nice. We will can back! You can park on the street or at the pay garage!
Comment from Hotel Management
22 Aug 2024 by INNSIDE Team, Hotel Management
Dear Oscar, Thank you very much for this kind review of your recent stay.Your commendation of our modern facilities and friendly front desk team fills us with pride, and we're delighted that our hotel's newness added to the comfort of your stay. It's wonderful to know that our parking options met your needs, offering both street and garage parking for your convenience.We're glad that the cleanliness and overall condition of our hotel contributed to a memorable stay for you. Our commitment is to provide not just a service, but an experience that enriches your visit, and it seems we've hit the mark with you.We look forward to seeing you again soon.Best regards,INNSIDE Team
by A verified traveler
Posted 17 Aug 2024
The staff was exceptional!
Comment from Hotel Management
19 Aug 2024 by INNSIDE Team, Hotel Management
Dear Tracey, Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us; this inspires our team to continue upholding our high standards of service.It would be a pleasure to welcome you back. Best wishes,INNSIDE Team
by A verified traveler
Posted 3 Aug 2024
Enjoyed the hotel & great food at thecrestaurant!
Comment from Hotel Management
4 Aug 2024 by Manager, Hotel Management
Dear Beverly,Thank you for such a positive review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays.We are also glad that the high standards we set ourselves met your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,INNSIDE Team
