La Casona Dorada Reviews

Dear Mr. Robert,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely value your opinion and appreciate the opportunity to address your concerns.We are pleased to hear that you found our staff accommodating and friendly, as guest satisfaction is always our priority. However, we regret that certain aspects of your experience did not meet your expectations.While we acknowledge that some areas of our facility may benefit from updates, we assure you that regular maintenance is performed to ensure a comfortable experience for all our guests. Regarding the jacuzzi tubs and kitchen facilities, these features are currently not operational. We understand your disappointment and will work to communicate this information more clearly in the future.In terms of the shower and the condition of your room, we will review these details with our maintenance team to ensure they are functioning properly. As for the smell in the kitchen area, we will investigate further to address any potential issues.We also want to clarify that air conditioning is available in all guest rooms but not in common areas such as hallways. We appreciate your feedback and will take it into account as we evaluate potential improvements.Regarding the bottled water, we would like to confirm that it has always been available at an additional cost and has never been offered as a complimentary service at our property. We apologize for any misunderstanding caused by third-party booking platforms and are working with them to ensure this information is accurately communicated.Thank you again for sharing your experience. Your feedback motivates us to improve and deliver a better experience to all our guests. Should you decide to stay with us again, we would be delighted to welcome you back and ensure a more enjoyable stay.Best regards,

Dear, Jerrol, "Thank you for your kind words! We’re delighted to hear that you found your experience cool and relaxing. It’s always our aim to provide a comfortable and enjoyable atmosphere for our guests. We look forward to welcoming you back soon!"

Dear Daniel, Thank you so much for your 5-star review! We’re thrilled to know that you enjoyed your stay at Hotel La Casona Dorada. Our team works hard to provide the best experience for our guests, and it’s wonderful to hear that we met your expectations. We look forward to welcoming you back for another memorable visit soon!

Dear Antonio, "Thank you very much for your feedback! We’re delighted to hear that you enjoyed the gym and outdoor TV during your stay at La Casona Dorada. Your satisfaction is our priority, so please let us know if there’s anything else we can do to make your next visit even more enjoyable."Best regards

"Dear,Thank you for sharing your feedback with us. We sincerely apologize if our restaurant and bar services did not meet your expectations. We strive to provide the best possible experience for our guests, and your comments help us identify areas where we can improve.We would appreciate the opportunity to learn more about your experience. Please feel free to contact us directly at [contact information], and we will work to address any concerns you may have.Thank you once again, and we hope to welcome you back for an improved experience.Best regards,

"Dear Mr. Marvin,Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your breakfast experience did not meet expectations. Please know that we are committed to delivering a consistently high-quality experience for all our guests.We appreciate your comments regarding the variety, freshness, and quality of our offerings, as well as the issues you encountered with our coffee and juice. Rest assured that we’ll be addressing these points with our team to ensure improvements moving forward.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Warm regards,

"Dear Mrs. Miosoty,Thank you for sharing your feedback with us. We’re pleased to hear you felt safe during your stay, but we’re sorry to learn that aspects of the room and breakfast didn’t fully meet your expectations. Your comments on the room's condition and breakfast service, including the coffee mugs, are valuable insights that we’ll be addressing with our team as we work to enhance our guest experience.We appreciate your input and hope we’ll have the opportunity to welcome you back in the future with improvements that make your stay more enjoyable.Warm regards,

Dear Roberto,Thank you for your wonderful feedback and for highlighting the friendly service and clean facilities at Hotel La Casona Dorada. We're thrilled to know our team made your stay enjoyable and that you appreciated the pool's upkeep. Your suggestion regarding the breakfast variety is valuable, and we’ll certainly take it into consideration as we continue to enhance our offerings.We look forward to welcoming you back for another great experience.Warm regards,

Estimado Alfredo Muchas gracias por su valoración

Gracias por tomarte el tiempo de dejarnos tu reseña y calificarnos con 4 estrellas. Nos complace saber que disfrutaste de tu estancia. Si tienes alguna sugerencia o comentario sobre cómo podemos mejorar para hacer tu próxima visita aún más agradable, nos encantaría escucharlo. ¡Esperamos darte la bienvenida nuevamente pronto!