Ratings based on 436 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 7 Sep 2024
The bed was too high for my wife to get in. The desk clerk switched our room to one with a low bed. He was very kind and understanding. He was also very personable in giving information about local restaurants, especially the "British" one.
Comment from Hotel Management
14 Sep 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us if there is anything we can do to make your next stay even better please let us know
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next visit even better please let us know.
by A verified traveler
Posted 15 Aug 2024
Good stay
Comment from Hotel Management
17 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 9 Aug 2024
All was good!
Comment from Hotel Management
17 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 5 Aug 2024
We did not have hot water asked for our room to be moved. The staff was very nice moved us to another room and again no hot water. The pool wasn’t available to use. Breakfast on the weekend was available ran out and barely refilled. Definitely would not recommend this hotel. When I explained the hot water situation the response was really? Nobody else has said anything.
Comment from Hotel Management
17 Aug 2024 by Andrew, Hotel Management
We are so sorry to hear that you didn't completely enjoy your recent stay with us. We hope to show you next time that your experience was an exception to our regularly amazing service and guest experience.
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your stay. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
17 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 8 Jun 2024
There were dirty wash rags left in the shower and I was particularly upset about my request for assistance in my ada room and when I was asked what I needed after I told him he said there was no one available to help me. Have a good day. Well I won’t because I can’t get downstairs without assistance. After mustering the strength to get downstairs one of the guest in the lobby asked me did I need help I said yes and he helped me and this is while I’m almost in front of the front desk. So sad.
Comment from Hotel Management
9 Jun 2024 by Andrew, Hotel Management
We are so sorry to hear that you didn't enjoy your stay unfortunately at the time of request the only employee on site was the front desk agent
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
9 Jun 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your visit if there is anything we can do to make your next visit even better please let us know
