Ratings based on 440 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
no refresh on towels and coffee for a 2 night stay.
Comment from Hotel Management
21 Oct 2024 by Andrew, Hotel Management
We are happy to provide housekeeping service for any room that doesn't have a do not disturb sign hanging on the handle when requested. I apologize if you didn't receive the care that you expected and deserve. We hope to serve you better in the future.
by A verified traveler
Posted 15 Oct 2024
They very professionally accommodated our tour including a very late arrival and tour buses.
Friendly staff and a tasty breakfast in the morning.
I've been traveling in the music business for 37 years and THAT is how you do THAT!
Cheers!
Comment from Hotel Management
21 Oct 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
21 Oct 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 7 Sep 2024
The bed was too high for my wife to get in. The desk clerk switched our room to one with a low bed. He was very kind and understanding. He was also very personable in giving information about local restaurants, especially the "British" one.
Comment from Hotel Management
14 Sep 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us if there is anything we can do to make your next stay even better please let us know
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next visit even better please let us know.
by A verified traveler
Excellent service saves day!
Posted 20 Aug 2024 on HotelsComment from Hotel Management
31 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next visit even better please let us know.
by A verified traveler
Posted 15 Aug 2024
Good stay
Comment from Hotel Management
17 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 9 Aug 2024
All was good!
Comment from Hotel Management
17 Aug 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your recent stay with us. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 5 Aug 2024
We did not have hot water asked for our room to be moved. The staff was very nice moved us to another room and again no hot water. The pool wasn’t available to use. Breakfast on the weekend was available ran out and barely refilled. Definitely would not recommend this hotel. When I explained the hot water situation the response was really? Nobody else has said anything.
Comment from Hotel Management
17 Aug 2024 by Andrew, Hotel Management
We are so sorry to hear that you didn't completely enjoy your recent stay with us. We hope to show you next time that your experience was an exception to our regularly amazing service and guest experience.
by A verified traveler from Goshen
Posted 10 Jul 2024 on Travelocity
Comment from Hotel Management
13 Jul 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your stay. If there is anything we can do to make your next stay even better please let us know.
