Ratings based on 424 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
There were dirty wash rags left in the shower and I was particularly upset about my request for assistance in my ada room and when I was asked what I needed after I told him he said there was no one available to help me. Have a good day. Well I won’t because I can’t get downstairs without assistance. After mustering the strength to get downstairs one of the guest in the lobby asked me did I need help I said yes and he helped me and this is while I’m almost in front of the front desk. So sad.
Comment from Hotel Management
9 Jun 2024 by Andrew, Hotel Management
We are so sorry to hear that you didn't enjoy your stay unfortunately at the time of request the only employee on site was the front desk agent
by A verified traveler
Posted 1 Jun 2024
We stayed at this property from out of town for a concert. The property was clean, and quiet. Staff was friendly and willing to assist with any needs. It was a quick stay so not much time spent at the property. Only cons with the property was there was not much dining or things to do within the immediate area, and one of the walls in our room looked like there was damage, then repaired and they did not color match correctly or repaint the whole wall.
Comment from Hotel Management
2 Jun 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your stay if there is anything we can do to make your next stay even better please let us know
by A verified traveler
Posted 18 May 2024
Great place to stay
Comment from Hotel Management
2 Jun 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your stay if there is anything we can do to make your next stay even better please let us know
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
15 May 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your stay. If there is anything we can do to make your next stay even better please let us know.
by A verified traveler
Posted 9 Apr 2024
The design the staff and the amount of help was fantastic
Comment from Hotel Management
9 Apr 2024 by Andrew, Hotel Management
We are so happy that you enjoyed your stay if there is anything we can do next time to make your stay even better please let us know
by A verified traveler
Good road trip hotel
Posted 31 Mar 2024 on HotelsHigh marks for road trip hotel. Handy to highway. Comfortable recently updated rooms. Enough counter space. Better than average breakfast. Dog friendly (and passes the dog sniff test).
Comment from Hotel Management
9 Apr 2024 by Andrew, Hotel Management
We are so happy that you enjoyed your stay if there is anything we can do next time to make your stay even better please let us know
by A verified traveler from MIDLAND
Posted 12 Mar 2024 on Travelocity
felt like my car was very safe in the parking lot. quiet location for the hotel - not on top of a busy road.
Comment from Hotel Management
29 Mar 2024 by Andrew, Hotel Management
We are so happy that you enjoyed your stay if there is anything we can do to make your next stay even better please let us know
by A verified traveler
Posted 10 Mar 2024
There was no one in the breafast are to ask for stuff they run out like silver ware.
And to check out there was no one in frot desk
Pool are was close for maintenance.
Comment from Hotel Management
29 Mar 2024 by Andrew, Hotel Management
I am sorry to hear that we didn't meet your expectations we hope that you will come again so we can show you that your last stay was an exception to the usually amazing service that we provide
by A verified traveler
Posted 5 Feb 2024
Our room was clean and kept up. Mirror in the bathroom was the bomb. Bed was comfortable, towels big and fluffy.
Comment from Hotel Management
8 Feb 2024 by Andrew, Hotel Management
We are so happy to hear that you enjoyed your most recent stay with us if there is anything we can do next time to make your stay even better please let us know
by A verified traveler
Posted 27 Jan 2024
I PAID ONLINE $160 FOR 1 NIGHT AND NOBODY TOLD ME I HAD TO PAY AN EXTRA $350 WHEN I ARRIVED!!! DONT COME HERE!!!!
Comment from Hotel Management
29 Jan 2024 by Andrew, Hotel Management
I am sorry to hear that you didn't fully enjoy your stay we do have a 350 hold for locals which is on our website and the front door of our building this is just a hold mind you and it would be released upon your departure
