Ratings based on 22 Verified Reviews

3.7 out of 5
4.2 Room cleanliness
3.5 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Oct 2024
Good property
Comment from Hotel Management
26 Oct 2024 by General Manager, Hotel Management
Dear Sir,Greetings from The Sardar Sarovar Resort, EKTANAGAR.I hope this email finds you well. On behalf of The Fern Sardar Sarovar Resort, EKTANAGAR, I would like to extend our sincerest gratitude for choosing to stay with us. We truly appreciate your decision to trust us with your accommodation needs.We hope that your recent stay with us was comfortable and enjoyable. Our team strives to provide exceptional service and create memorable experiences for all our guests, and we hope we met your expectations. We have conveyed your feedback to all the staff members and they have conveyed their thanks in return to you for appreciating their services.Your insights will help us continually improve our services and enhance the experience for future guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the near future. If there is anything else we can assist you with, please do not hesitate to reach out to us.Warm regards,Niraj SinghGeneral Managergm.fr.sardarsarovar@fernhotels.com
3 out of 5
by A verified traveler

Posted 3 Sep 2024
please see my comments rooms not up to standard-tv not working one of the room had baby cockroaches
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Memorable stay

Posted 23 May 2024 on Hotels
I made a reservation for my parents. They had an absolutely phenomenal experience at this resort! From the moment they arrived, the staff's generous hospitality made them feel incredibly welcome. They were especially touched by the complimentary services provided to celebrate their anniversary. The attention to detail and the warm, friendly service throughout their stay truly exceeded their expectations. Thank you for making this occasion so memorable. They can't wait to return!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2023 on Hotels
3 out of 5
by A verified traveler

Posted 20 Feb 2023
Property is good but for the food non-veg is not served by them even egg omelette is not available in breakfast. For dinner there was one and half hour wait time that is also at 10-00 pm on Saturday for in house guest is very strange.
5 out of 5
by A verified traveler

Plesant stay at the Fern

Posted 17 Feb 2023 on Hotels
Had a wonderful stay at the Fern earlier this week. The hotel is about 7km from the Sardar Status and right opposite the train station. It's a well maintained property with swimming pool, gym and steam rooms. Beds were very comfortable and cozy, had a good night sleep. There is ample of space for parking and the front desk received us very well. Breakfast was the best part, there were plenty of options from cereals, wide variety of fruit to south Indian specials Idle and dosas. Overall had a plesant stay at the Fern, we will defintely return to this property in future.
3 out of 5
by A verified traveler

Posted 4 Feb 2023
Hotel location was good. It was near by SOU and in front of railway station. Also, hotel amenities were good. We paid high price so were looking for room with better view, but it was disappointing that we did not get room with good view. Rooms were clean, but for few basic amenities - we had to keep calling room services.
3 out of 5
by A verified traveler

Posted 28 Jan 2023
The staff needs more training .