Ratings based on 994 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
by A verified traveler
Posted 22 Jun 2024
Right on the beach. Walking distance to pharmacy, essential shops and couple of small restaurants. The staff are so polite and gentle. Rooms are clean. You have to ask them to clean the room everyday, lest you feel the sand as you walk in your rooms. 5 km from Kensington Oval with easy access by taxi. And just a short brisk walk to the Washington House.
by A verified traveler
Posted 20 Jun 2024
There is blue water beach as in the photo. The beach in frontbof the hotel is dirty and muddy. The hotel itself is dirty and old
The stuff very rude. I wanted to cancel and replace the hotel, but they did not let me without paying high cancelation fee. Nothing is as in the pictures.
by A verified traveler
Posted 18 Jun 2024
by A verified traveler
Posted 15 Jun 2024
Restaurant people not nice
by A verified traveler
Posted 15 Jun 2024
by A verified traveler
Posted 5 Jun 2024
I thought the pool could have been better, but I loved how kind the staff was.
by A verified traveler
Posted 3 Jun 2024
by A verified traveler
Posted 30 May 2024
by A verified traveler
Posted 28 May 2024
Great location. Most of the staff are friendly and helpful with the exception of the front desk. Had issues with the room key, communication was very poor, had a long wait just for someone to open a door is unacceptable. It's the attitude above it all that gets me. The AC in the room did not work well and leaking each day. The bathtub drainage is also poor. Overall the best part of hotel is the beach.
Comment from Hotel Management
28 May 2024 by Guest Experience Manager, Hotel Management
Your report of the issues faced is regrettable, and we offer our heartfelt apologies. Your feedback is a crucial driver for necessary enhancements in our services.
