Ratings based on 381 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
I found bugs on the floor and some in the bathroom
Comment from Hotel Management
1 Nov 2024 by Paul., Hotel Management
Good Morning,Dear Javon,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.Please feel free to contact us should you have any questions.
by A verified traveler
Posted 11 Oct 2024
Next door visiter or guest at 2 am with car alarm going off….woke us up, questioning what was going on…
Comment from Hotel Management
11 Oct 2024 by Paul., Hotel Management
Dear Tracy,Please accept our sincere apology for any inconvenience you had during your stay.Please feel free to contact us should you have any questions.We really appreciate your business.
by A verified traveler
Posted 23 Sep 2024
My room had a strong smell of cigarette smoke. There was a piece of floor missing that I tripped over every time I used the bathroom. The air conditioning was either freezing or non existent no matter what I set the thermostat at. There were stains in n the bed cover.
I will never go there again
Comment from Hotel Management
24 Sep 2024 by Paul., Hotel Management
Dear Jessica,Please accept our sincere apology for any inconvenience you had during your stay.We will look into the issues you had mention.Please feel free to contact us should you have any questions.
by A verified traveler
Posted 28 Jul 2024
The computer was broken so the were no room keys, had to go to the front desk to get the manager to open the room, the "chair" in my room had a duct tape seat cusion. The bed spread had a quarter size hole in it. Had I not already paid for the room, I would have found anothe place to stay.
Comment from Hotel Management
29 Jul 2024 by Paul., Hotel Management
Good Afternoon,Mr. Bill,Please accept our sincere apology for any inconvenience you had during your stay.Unfortunately our computer for the Key card machine was Crash due to power outage.We are working on to resolve this issue.Also we will look into the other issues you had mention.Please feel free to contact us should you have any questions.We really appreciate your business.
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Paul., Hotel Management
Dear Alexis,Thank you for your review.Please accept our sincere apology for any convenience you had during your stay.,We really appreciate your business.
by A verified traveler
Posted 24 Jul 2024
The was ok but smelled like an ash tray
Comment from Hotel Management
28 Jul 2024 by Paul., Hotel Management
Mr. Herb,Sorry for any inconvenience you had during your stay.We will work on the issue you had mention.We really appreciate your business.
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Paul., Hotel Management
Dear Karla,Thank you for your review.We really appreciate your business.
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by Paul., Hotel Management
Dear Dorothy,Thank you for your review.We really appreciate your business.See you again soon.
by A verified traveler
Posted 30 Jun 2024
👍
Comment from Hotel Management
1 Jul 2024 by Paul., Hotel Management
Dear Tynisha,Thank you for your review.We really appreciate your business.See you again soon.
by A verified traveler
Posted 27 Jun 2024 on Travelocity
Comment from Hotel Management
28 Jun 2024 by Pual., Hotel Management
Mr. Ray,Thank you for your feedback.Please accept our sincere apology for any inconvenience you had.Please feel free to contact us should you have any questions.
