Ratings based on 158 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2022 on Orbitz
We booked this property because there were not any others left and had VERY low expectations going in based on past reviews.
However, I have to say I was very pleased with our stay!
For the price- This is a great value stay! Great breakfast, great location. This is NOT in Garmisch but is in the Partenkirchen side of town. Just an 8 minute bus ride to downtown Garmisch.
Biggest CONS:
Church bells- The church bell across from the hotel can be very annoying and woke me up at night a few times.
Additional Fees- I booked for 3 guests on Orbitz but for some reason the hotel only showed two even though I showed them my Orbitz reservation showed 3. They charged us additional for the 3rd guest that they "were not aware of" This is a problem in there systems with 3rd party booking platforms such as Orbitz that they need to address.
by A verified traveler
Posted 6 Jul 2022
It was hard to sleep as it was warm and they had no fans! The food was excellent for dinner average typical breakfast.
by A verified traveler
Posted 20 Dec 2021
Customer service very rude. Not persinable or accomodating.
Comment from Hotel Management
20 Dec 2021 by H. Ecker, Hotel Management
thank you very much for your kindness. We feel very sorry, that you thought that our new employee was rude. He was just unsure because his English is not to good and at arrival he was alone. Usually we do have one employee speaking good English, but at the moment we have many employees taking holidays.
by A verified traveler
Posted 1 Oct 2020 on Hotels
Comment from Hotel Management
6 Oct 2020 by H. Ecker, Hotel Management
vielen Dank, daß Sie uns besucht haben und dafür, daß Sie mit uns zufrieden waren. Gäste wie Sie lassen lassen uns mit Freude arbeiten und motivieren uns ständig zu verbessern.
Ein bayerisches Vergelts Gott und ALLES Gute für SIe
Familie Ecker
by A verified traveler
Posted 26 Aug 2020 on Hotels
Comment from Hotel Management
31 Aug 2020 by H. Ecker, Hotel Management
Vielen Dank für Ihren angenehmen Besuch und Ihre motivierende Bewertung. Wir werden daran arbeiten uns weiter zu verbessern.
Bitte besuchen Sie uns wieder.
Alles Gute bis hoffentlich dahin
Familie Ecker
by A verified traveler
Posted 25 Jul 2020 on Hotels
Comment from Hotel Management
21 Aug 2020 by H. Ecker, Hotel Management
vielen Dank für Ihre Rückmeldung, dwir werden versuchen noch besser zu werden
by A verified traveler from Cheshire
Posted 10 Feb 2020
Tradition style German guesthouse, staff are friendly and helpful. Rooms are basic but clean. Bar and restaurant on site, food good and reasonably priced.
by A verified traveler
Good hotel/restaurant with just minor issues
Posted 5 Feb 2020 on HomeAwayThe hotel was clean and lively. The restaurant was a good traditional place. Breakfast was extensive. Room was prim and simple with a brand new bathroom. Location was good (I didn't mind the church clock tower across the alley, but others may). Only real issue was the advertised wi-fi was down and the management didn't seem to care about addressing it even though I was clear about it being an issue.
by A verified traveler
Great access to town activities.
Posted 26 Jan 2020 on HomeAwayWonderful to have parking access.
by A verified traveler from Regensburg
Posted 13 Jan 2020
Nice location. Really good breakfast. The restaurant looked very good, traditional.
Comment from Hotel Management
23 Jan 2020 by K. Ecker, Hotel Management
thank you very much for having visited us. Cordial thanks also for having enjoeyed our locstion and services. Reviews like yours make are convincing us of our work and are motivating to Always try to do our best for our Kind guests.
Cordial regards and all the very best to you
Family Ecker
