Ratings based on 391 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2023 on Hotels
Comment from Hotel Management
1 Oct 2023 by Ghannaj Kotaibah , Hotel Management
Thank you for taking the time to rate us
by A verified traveler
Very clean
Posted 28 Jul 2023 on HotelsThe Atlas Hotel is probably one of the cleanest hotels I have ever stayed in. I would stay there again.
Comment from Hotel Management
6 Aug 2023 by Ghannaj , Hotel Management
Liebe Jonica,ganz lieben Dank für das schöne Lob. Besuchen Sie uns bald wieder!Das Atlas Post Hotel Team
by A verified traveler
Posted 10 Jul 2023 on Orbitz
Comment from Hotel Management
6 Aug 2023 by Ghannaj , Hotel Management
Vielen herzlichen Dank. Gerne wieder !
by A verified traveler
Posted 7 Jun 2023
I was surprised with how nice this hotel was. The reviews were not always good but my experience was fantastic. 2nd story rooms looked newer but in a classic style. I will certainly consider staying here again!
by A verified traveler
Posted 7 Mar 2023
I liked the old world charm.
by A verified traveler
Posted 18 Jan 2023 on Orbitz
great location
by A verified traveler
Garmisch overnight
Posted 10 Oct 2022 on HotelsWe were put in the apartments. It was raining and required walking in rain and difficulty parking. The next day upon checkout we were told we could have stayed in hotel IF I HAD ASKED. Should have been asked by reception!
Comment from Hotel Management
15 Oct 2022 by Ugrasan, Hotel Management
Dear Guest,First of all we would like to thank you for your review.We ask for your understanding that parking in the center is not always easy and we apologize for the inconvenience.
by A verified traveler
Posted 29 Sep 2022
by A verified traveler
Posted 25 Sep 2022 on Hotels
Comment from Hotel Management
15 Oct 2022 by ugrasan, Hotel Management
Dear Guest,Thanks for your review
by A verified traveler
Disappointing
Posted 23 Sep 2022 on HotelsI have stayed in this hotel several times beginning in 2009. It used to be a wonderful place, but it has gone down drastically in the last few years. During my recent stay I usually had to wait for someone to show up at the front desk, one time for 20 minutes! This was during hours when the desk was advertised as being manned. There are directions to call a number if no one was at the desk, but no one ever answered. Breakfast was adequate, but it used to be spectacular! The German restaurant has been replaced by a pizzeria. It is quite good, but the German restaurant was really special. I really doubt that I will stay here again. Having said all that, I will give one complement: the staff was very helpful in retrieving an item which I left in a taxi.
Comment from Hotel Management
15 Oct 2022 by Ugrasan, Hotel Management
Dear Guest,First of all we would like to thank you for your review.We apologize for the inconvenience at check-in, unfortunately sometimes it happens that we have to leave the reception and we are with guests in the hotel or in the apartments. I ask for your understanding.Thank you for the nice compliment, maybe we'll get another chance and may continue to welcome you as our guest since 2009
