Ratings based on 966 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great for kids
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 28 Dec 2024
Friendly staff and convenient location.
Comment from Hotel Management
28 Dec 2024 by Lani, Hotel Management
Hello,Thank you for staying with us we hope to see you again soon. Thank you
by A verified traveler
Posted 28 Dec 2024
Limited Parking
Comment from Hotel Management
28 Dec 2024 by Lani, Hotel Management
Thank you so much for staying with us. Have a great day.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Lani, Hotel Management
Hello,Thank you for your staying with us. Have a great day.Thank you,
by A verified traveler
Posted 27 Dec 2024
Bathroom not cleaned and rooms smelled dirty
Comment from Hotel Management
28 Dec 2024 by Lani, Hotel Management
Thank you for your feedback. Have a great day.
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
28 Dec 2024 by lani, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 23 Dec 2024
The staff was very friendly and accommodating for our family of 7. One disappointment was that we requested a crib and upon arrival found out they don’t have actual cribs, but a Pack/Play only. We had planned to use the crib mattress for our 4-yr-old to sleep on the floor. We purchased an air bed from Target that did work, but not what we expected. The shuttle drivers were wonderful! Friendly and on time.
Comment from Hotel Management
26 Dec 2024 by Lani, Hotel Management
Hello,I do apologize for the inconvenience of the crib and pack and play mix up. I will escalate this issue to the Director of rooms so that we can resolve this issue. Thank you for staying with us, have a great night.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Lani, Hotel Management
Thank you for staying with us we appreciate your feedback. Have a great day.
by A verified traveler from Beaumont
Posted 17 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Lani K, Hotel Management
Thank you for staying with us we hope too see you again soon.
